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Egypt PinckneyEP
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Egypt Pinckney

@egyptpinckney

I manage public-service applications, complaints, records, and customer inquiries for Rochester.

United States
Message

What I'm looking for

I'm looking to enhance public service delivery through detailed coordination, responsive communication, accurate record-keeping, and collaborative work that supports community betterment.

At the City of Rochester, I collect and allocate applications for Neighborhood and Business Development programs, manage City code violation complaints, and maintain accurate records.

I enter work orders and inspection reports into databases, respond to property information requests, and direct grievances to the appropriate internal or external stakeholders.

Alongside my public-service work, I support Jewish Senior Life of Rochester as a Healthcare Assistant, building on experience in patient information management, scheduling, phone communication, and meeting coordination.

Experience

Work history, roles, and key accomplishments

CR
Current

Clerk

City of Rochester

Sep 2025 - Present (1 year 1 month)

Duties: Collects and allocate applications for several Neighborhood and Business Development programs. Manage face to face and telephone City code violation complaints by documenting, tracking, and directing grievances to appropriate internal or external stakeholders. Enter work order and inspection reports into appropriate databases. Provide email and verbal responses to (property information req

JR
Current

Healthcare Assistant

Jewish Senior Life of Rochester

Oct 2023 - Present (3 years)

Worked as Healthcare Assistant at Jewish Senior Life of Rochester.

JH

Mentor

Jewish Home

Sep 2021 - Jun 2024 (2 years 9 months)

Duties: Input and update patient and employee information using various databases. Inbound and outbound phone calls to assist, arrange, and schedule residents appointments or transportation. Schedule, coordinate and facilitate departmental – team member meetings. Compose, send, receive, and file electronic reports and letters.

JR

Certified Nursing Assistant

Jewish Senior Life of Rochester

Jan 2023 - Jan 2024 (1 year)

Worked as Certified Nursing Assistant at Jewish Senior Life of Rochester.

RH

Assistant

Rochester City Hall

Aug 2015 - Jun 2018 (2 years 10 months)

Filing paperwork
Answer ingoing and outgoing call
Faxing paper work
emailing other department.

Education

Degrees, certifications, and relevant coursework

EV

Equal Opportunity Ventures

Nursing Assistant Certification

MC

MCC

Monroe Community College logoMC

Monroe Community College

Attended Monroe Community College (MCC) for higher education.

Tech stack

Software and tools used professionally

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