Egypt Pinckney
@egyptpinckney
I manage public-service applications, complaints, records, and customer inquiries for Rochester.
United StatesWhat I'm looking for
At the City of Rochester, I collect and allocate applications for Neighborhood and Business Development programs, manage City code violation complaints, and maintain accurate records.
I enter work orders and inspection reports into databases, respond to property information requests, and direct grievances to the appropriate internal or external stakeholders.
Alongside my public-service work, I support Jewish Senior Life of Rochester as a Healthcare Assistant, building on experience in patient information management, scheduling, phone communication, and meeting coordination.
Experience
Work history, roles, and key accomplishments
Duties: Collects and allocate applications for several Neighborhood and Business Development programs. Manage face to face and telephone City code violation complaints by documenting, tracking, and directing grievances to appropriate internal or external stakeholders. Enter work order and inspection reports into appropriate databases. Provide email and verbal responses to (property information req
Worked as Healthcare Assistant at Jewish Senior Life of Rochester.
Duties: Input and update patient and employee information using various databases. Inbound and outbound phone calls to assist, arrange, and schedule residents appointments or transportation. Schedule, coordinate and facilitate departmental – team member meetings. Compose, send, receive, and file electronic reports and letters.
Worked as Certified Nursing Assistant at Jewish Senior Life of Rochester.
Filing paperwork
Answer ingoing and outgoing call
Faxing paper work
emailing other department.
Education
Degrees, certifications, and relevant coursework
Equal Opportunity Ventures
Nursing Assistant Certification
MCC
Monroe Community College
Attended Monroe Community College (MCC) for higher education.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
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