Eduardo Navarro

At Amdocs, I administer more than 200 production Oracle 19c databases across hybrid on-premises and cloud environments, keeping availability, stability, and performance on track.

I troubleshoot incidents across Oracle RAC, Data Guard, and GoldenGate, and provide 24x7 follow-the-sun production support with structured handovers. I use AWR and ASH analysis alongside Shell/Bash and PL/SQL automation for maintenance, monitoring, reporting, backup validation, and performance tuning.

Previously at Capgemini, I delivered L1 Oracle database support and helped reduce critical incidents by approximately 40% through faster triage, root-cause analysis, and remediation of recurring performance issues. I also collaborated on query optimization and structural updates that improved client-reported database performance and satisfaction by about 20%.

My earlier Microsoft SQL Server work at YAPSI Fintech included maintenance, backup and recovery procedures, and support for the YAPSI financial application release. I use AI-assisted workflows thoughtfully for scripting and analysis, validating every generated artifact before production use.