At Canada Post, I cross-trained across plant sections and created onboarding documentation for incoming supervisors. I also redesigned internal staffing sheets to support staffing allocation and on-time dispatch.
I contributed to a plant record of 3.8 million pieces processed, with my team processing 800,000 pieces.
At A&C Games, I designed and implemented a structured pre-order system in Shopify that increased new product sales from 900 thousand year end to 3.4 million year end in 3 years. I also used detailed Excel spreadsheets to improve inventory accuracy and reduce customer complaints related to stock errors.
At The Medical Spot, I created a billing system to maintain ongoing payments and moved inventory tracking from hand inventory sheets to a POS-based system, improving inventory accuracy. I also created a standard operating procedure for handling clients.
