Open to opportunities

Duaa M

@duaam

Message

I support customers, office operations, marketing, and architecture design projects.

Iraq

Message

What I'm looking for

I'm looking for remote or in-person opportunities in customer service, administration, marketing, or architecture-related work where I can support daily operations, work with customers, and continue learning new software.

I'm an architecture student at the University of Duhok, contributing to design development, drawings, and 3D modeling for coursework projects using AutoCAD, SketchUp, Revit, and other digital tools.

I've supported office operations, served customers during busy shop days, and created Instagram content and customer communications to promote local businesses. I'm open to remote or in-person customer service, administrative, marketing, or architecture-related work.

Experience

Work history, roles, and key accomplishments

Customer Service & Shop Assistant

Local Shop

Jan 2025 - Dec 2025 (11 months)

Assisted customers with product selection and everyday requests, helping over 40 customers on busy days. Built positive relationships with regular customers through friendly, clear communication.

Customer Service Communication Skills Sales Support Organization

Social Media Marketing

Local business

Jan 2023 - Dec 2025 (2 years 11 months)

Created and posted content on Instagram to promote a range of products. Responded to customer messages and inquiries online, supporting sales and customer engagement.

Social Media Marketing Instagram Content Creation Customer Engagement

Office Assistant

Local Office

Jun 2025 - Aug 2025 (2 months)

Handled daily administrative tasks and kept office records organized using Microsoft Office. Communicated with colleagues and visitors by email and virtual meeting tools to coordinate schedules and resolve requests.

Microsoft Office Email Communication Virtual Meeting Tools Time Management Administrative Support

In-Person Marketing & Promotion

Local business

Jan 2022 - Dec 2024 (2 years 11 months)

Promoted a range of products directly to customers, explaining features and offers in person. Engaged with potential customers to generate interest and support sales, including flyer distribution.

Marketing Customer Engagement Sales Communication Skills

Education

Degrees, certifications, and relevant coursework

University of Duhok

Bachelor of Architecture, Architecture

2022 -

Activities and societies: Contributed to design development, drawings, and 3D modeling for coursework projects; managed multiple assignments and deadlines.

Pursuing a Bachelor of Architecture degree at the University of Duhok, with coursework in design, drawing, and 3D modeling.