Dontae Muse
@dontaemuse
Principal technical program manager driving enterprise AI and cloud transformation at scale.
United StatesWhat I'm looking for
I’m a Principal Technical Program Manager and AI Transformation Leader with 15+ years of experience delivering enterprise AI, cloud, and platform modernization across Fortune 500 organizations. I lead engineering, product, and cross-functional teams to turn ambitious AI roadmaps into measurable outcomes.
I’ve directed $50M+ technology portfolios—aligning AI strategy, executive roadmaps, and risk controls to accelerate digital transformation. I’m especially proud of delivering $4.8M in annual cost savings and achieving 85% operational efficiency gains through Generative AI, Agentic AI, RAG, and Microsoft Copilot adoption.
At Southwest Airlines, I spearheaded enterprise AI transformation across Microsoft Copilot, Purview, GenAI, Agentic AI, RAG, and Azure OpenAI—driving AI governance and adoption across 12,000+ users. I architected AI operating models focused on responsible AI, AI ethics, and governance frameworks, scaling maturity from pilot to enterprise-wide adoption.
Earlier, at Microsoft and PayPal, I drove enterprise cloud data transformations and quality governance—reducing cloud infrastructure costs by 35% and eliminating 85% of production defects. I bring a disciplined approach to operating models, SDLC controls, and transformation roadmaps that mitigate risk while accelerating innovation.
Experience
Work history, roles, and key accomplishments
Spearheaded enterprise AI transformation across Microsoft Copilot, Purview, GenAI, Agentic AI, RAG, and Azure OpenAI, delivering $4.8M in annual cost savings to 12,000+ users. Led cross-functional SDLC governance with Microsoft Purview, enabling platform readiness and 85% efficiency gains.
Drove enterprise cloud data transformations across Azure SaaS/PaaS, scaling cloud services across four regions for six Microsoft enterprise clients. Reduced data infrastructure costs by 35% ($2.1M annually) and accelerated delivery timelines by 40% through modernization, governance, and architecture roadmaps.
Directed global quality assurance, automation, and engineering teams of 20+ across North America, EMEA, and APAC to support enterprise applications modernization. Established quality governance and SDLC controls, reducing production defects by 85% and saving $1.5M in production costs across 40+ applications.
Education
Degrees, certifications, and relevant coursework
University of Maryland University College
Master of Business Administration (MBA), Business Administration & Management
Earned a Master of Business Administration (MBA) in Business Administration & Management from the University of Maryland University College.
Stevenson University
Bachelor of Science, Psychology
Earned a Bachelor of Science degree in Psychology from Stevenson University.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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