Looking for a job

Dixita Amin

@dixitaamin

Message

Quality Assurance Team Lead at Abbott Diagnostics who led a team of 10 and achieved zero critical audit findings.

United States

Message

At Abbott Diagnostics, I directed QA operations in an FDA-regulated, ISO 13485-certified facility and led and evaluated a team of 10 QA specialists. Our external audits had zero critical observations, and I reported quality KPIs to leadership.

I investigated complaints involving COVID-19 and influenza products, connected findings to CAPA and field actions, and maintained 100% on-time MDR/Vigilance submissions. I also worked with EU and APAC teams on complaint, vigilance, and field action activities.

Before Abbott Diagnostics, I managed hospital operations and performance improvement at CENTRAL FLORIDA INPATIENT MEDICINE. My M.D. training informs my work applying quality systems and regulatory requirements to patient safety and product quality.

Experience

Work history, roles, and key accomplishments

Quality Assurance Team Lead

Abbott Diagnostics

Jan 2021 - Dec 2025 (4 years 11 months)

Directed QA operations in an FDA-regulated, ISO 13485-certified facility, ensuring compliance with 21 CFR Part 820 and ISO 14971. Led a team of 10 QA specialists, maintained 100% on-time MDR/Vigilance submissions, and achieved zero critical audit findings.

Technical Support Senior Specialist

Abbott Diagnostics

Jan 2019 - Dec 2021 (2 years 11 months)

Scaled and trained a support team from 16 to 100+ members during rapid business growth. Handled 35-40 customer interactions daily and investigated complex product issues, escalating quality signals to QA and Engineering.

Customer Support team training Onboarding Workflow Documentation Issue investigation Cross Functional Collaboration Customer Satisfaction

Clinical Performance Improvement Specialist

Central Florida Inpatient Medicine

Jan 2015 - Dec 2019 (4 years 11 months)

Resolved complex cross-functional issues between clinical care and operations, serving as liaison between frontline staff, clinicians, and senior leadership. Delivered measurable improvements in service quality and patient experience.

Clinical Operations Performance Improvement Cross Functional Collaboration Liaison Patient Experience

Director of Operations, Hospital Division

Central Florida Inpatient Medicine

Jan 2015 - Dec 2019 (4 years 11 months)

Managed operational workflows and performance metrics across multiple hospital divisions, leading multidisciplinary teams to improve service quality and patient experience. Built executive-level dashboards and trend analyses to inform strategic decisions.

Operations Management Performance Metrics Dashboard Development Trend Analysis Cross functional Leadership Process Improvement

Education

Degrees, certifications, and relevant coursework

Windsor University School of Medicine

Doctor of Medicine, Medicine

2005 - 2013

Earned a Doctor of Medicine degree, transitioning from clinical practice to quality assurance and applying medical training to strengthen patient safety and regulatory compliance.