Looking for a challenging role where I can grow professionally and contribute meaningfully. I aim to leverage my strengths to deliver value to the organisation while learning, adapting, and advancing my career.
DV
Looking for a job
Diksha Vij
@dixie
Detail-oriented Business Analyst specializing in legal-tech and enterprise solutions.
IndiaWhat I'm looking for
I am a detail-oriented Business Analyst with 6+ years of focused experience in legal-tech and enterprise software, skilled at translating business needs into scalable system workflows and low-code solutions. I bridge non-technical and technical stakeholders to drive compliance, efficiency, and risk-reduction initiatives.
I have designed and implemented end-to-end legal-operations solutions including ELM, Matter Management, Legal Service Request, Legal Holds, CLM, invoicing, e-billing and dashboards, and authored BRDs and FSDs to guide technical execution. I manage agile delivery using Jira and ServiceNow, lead UAT and QA efforts, and oversee ERP data migration and data-governance activities.
I continuously identify process inefficiencies and deploy configuration and low-code enhancements to improve turnaround times, strengthen governance, and increase adoption. I hold multiple Agile and Onit certifications and am pursuing CBAP to deepen my business-analysis expertise.
Experience
Work history, roles, and key accomplishments
HY
Current
Business Analyst
Hyqoo
Dec 2023 - Present (2 years)
Architected and optimized enterprise legal-operations workflows and configured ELM/Matter Management/LSR modules to align with client governance, improving process efficiency and supporting end-to-end matter lifecycle and e-billing integrations.
OI
Solution Engineer
Onit India
Nov 2019 - Nov 2023 (4 years)
Designed and implemented legal-technology solutions (LSR, ELM, LH, CLM) and built Onit low-code applications, improving workflow efficiency, reducing manual intervention, and driving successful UAT-to-production deployments.
AL
Application Development Associate
Accenture Solutions Pvt. Ltd
Jun 2018 - Oct 2018 (4 months)
Contributed to software development and QA efforts, performing manual and automation testing and supporting application enhancements to improve quality and delivery.
ST
Product Analyst Intern
Sectona Technologies
Dec 2017 - Jun 2018 (6 months)
Conducted market research and supported feature development for security products, authored Atlassian documentation, and participated in product testing to inform roadmap decisions.
Education
Degrees, certifications, and relevant coursework
SSSVKM's NMIMS (Narsee Monjee Institute of Management Studies)
Master of Computer Applications, Computer Applications
2015 - 2018
Completed a Master of Computer Applications program focusing on advanced software and application development concepts.
UMUniversity of Mumbai
Bachelor of Computer Science, Computer Science
2011 - 2014
Earned a Bachelor of Computer Science degree with coursework in core computing and software fundamentals.
MH
Maharashtra State Board of Secondary and Higher Secondary Education (HSC)
Higher Secondary Certificate, Higher Secondary Education
2009 - 2011
Completed Higher Secondary Certificate (HSC) under the Maharashtra State Board.
RI
RBK (ICSE)
Secondary School Certificate, Secondary Education
2008 - 2009
Completed Secondary School Certificate (SSC) under the ICSE curriculum.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
IndiaAuthorized to work in
Salary expectations
2000k-3000k USD
Skills
Data GovernanceInvoice ProcessingStakeholder ManagementProduct DemosChange ManagementGmailTwilioAgile Project ManagementScrumJiraServiceNowSprint PlanningUser StoriesAcceptance CriteriaRequirements GatheringBRD AuthoringFSD AuthoringEnterprise Legal Management (ELM)Matter ManagementLegal HoldsLegal Request SystemContract Lifecycle ManagementProcess MappingLucidchartLow CodePlatform ConfigurationQA TestingUser Acceptance TestingIntegration TestingData Analysis
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