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disha shettyDS
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disha shetty

@dishashetty3

Platform Operations Specialist at ZeroFox who monitored digital threats and supported takedowns of phishing campaigns, brand impersonation, and data leaks.

India
Message

At ZeroFox, I monitored external threat landscapes across social media, domains, and OSINT platforms to identify potential security risks affecting clients. I investigated phishing campaigns, brand impersonation, and data leaks while supporting timely takedown operations.

I also collaborated with cross-functional teams to investigate issues, communicate findings, and support service delivery. Earlier, I assisted a cybercrime unit with digital evidence analysis and data forensics, and completed cybersecurity training and penetration testing work.

Experience

Work history, roles, and key accomplishments

ZeroFox logoZE

Platform Operations Specialist

Jul 2024 - Jul 2026 (2 years)

Monitored external threat landscapes across social media, domains, and OSINT platforms to identify potential security risks affecting clients. Investigated phishing campaigns, brand impersonation, and data leaks while supporting timely takedown operations.

PS

Cybercrime Investigation Intern

Pandeshwar Police Station

Apr 2022 - May 2022 (1 month)

Assisted the cybercrime unit in digital evidence analysis, data forensics, and cyber investigation techniques.

Education

Degrees, certifications, and relevant coursework

Salesforce logoSA

Salesforce

Salesforce Trailhead, CRM

Completed Salesforce Trailhead modules in CRM Basics, Service Cloud Basics, and Salesforce User Basics.

Zendesk logoZE

Zendesk

Zendesk – Customer Support & Ticket Management Fundamentals, Customer Support

Completed Zendesk training in Customer Support and Ticket Management Fundamentals.

Jain Deemed-to-be University logoJU

Jain Deemed-to-be University

M.Sc., Forensic Science

Pursued a Master of Science in Forensic Science with a specialization in Cyber Security.

Yenepoya Deemed-to-be University logoYU

Yenepoya Deemed-to-be University

B.Sc. (Hons.), Forensic Science

Grade: 8.21 CGPA

Completed a Bachelor of Science (Honours) in Forensic Science with a CGPA of 8.21.

EC Council logoEC

EC Council

Ethical Hacking Essentials (EHE), Cybersecurity

Earned the Ethical Hacking Essentials (EHE) certification.

EC Council logoEC

EC Council

Network Defence Essentials (NDE), Cybersecurity

Earned the Network Defence Essentials (NDE) certification.

EC Council logoEC

EC Council

Certified Ethical Hacker (CEH), Cybersecurity

Earned the Certified Ethical Hacker (CEH) certification.

Zendesk logoZE

Zendesk

Zendesk – Customer Support & Ticket Management Fundamentals, Customer Support

Completed the Customer Support & Ticket Management Fundamentals training on Zendesk.

EC-Council logoEC

EC-Council

Ethical Hacking Essentials (EHE), Cybersecurity

Earned the Ethical Hacking Essentials (EHE) certification.

Salesforce Trailhead logoST

Salesforce Trailhead

Salesforce Trailhead – CRM Basics, CRM

Completed the CRM Basics module on Salesforce Trailhead.

Yenepoya Deemed-to-be University logoYU

Yenepoya Deemed-to-be University

B.Sc. (Hons.), Forensic Science

Grade: CGPA: 8.21

Completed a Bachelor of Science with Honours in Forensic Science, achieving a CGPA of 8.21.

EC-Council logoEC

EC-Council

Network Defence Essentials (NDE), Cybersecurity

Earned the Network Defence Essentials (NDE) certification.

EC-Council logoEC

EC-Council

Certified Ethical Hacker (CEH), Cybersecurity

Earned the Certified Ethical Hacker (CEH) certification.

Salesforce Trailhead logoST

Salesforce Trailhead

Salesforce Trailhead – Salesforce User Basics, CRM

Completed the Salesforce User Basics module on Salesforce Trailhead.

Salesforce Trailhead logoST

Salesforce Trailhead

Salesforce Trailhead – Service Cloud Basics, CRM

Completed the Service Cloud Basics module on Salesforce Trailhead.

Jain Deemed-to-be University logoJU

Jain Deemed-to-be University

M.Sc., Forensic Science

Pursued a Master of Science in Forensic Science with a focus on Cyber Security.

Tech stack

Software and tools used professionally

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