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Dinesh Malvey

@dineshmalvey

Senior Data Analyst at Phreesia India who built Python matchers that raised Salesforce account-matching accuracy above 70%.

India
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At Phreesia India, I built Account Matcher, a Python and PySide6 desktop application that replaced Validity DemandTool and raised Salesforce account-matching accuracy from 5%–10% to over 70%. It also eliminated four to five days of verification for every 1,000 to 1,500 accounts.

I developed Contact Matcher to search more than 500,000 Salesforce contact records, reducing lookup time for files with 500+ contacts from five days to under 20 minutes. I also created AI-powered automation with ChatGPT and Claude to research and fill missing Salesforce account fields for over 500 accounts per cycle.

Earlier at Phreesia India, I automated dashboards and pipelines, cutting manual reporting time by 85%, and maintained Power BI dashboards for marketing performance and budget planning. Before that, at Rayden Design Studio Pvt Ltd and WNS Global Services, I worked on sales analytics, survey reporting, and process automation.

Experience

Work history, roles, and key accomplishments

Phreesia India logoPI
Current

Senior Analyst – Marketing Analytics

Apr 2024 - Present (2 years 7 months)

Designed and built Python/PySide6 applications to improve Salesforce account matching accuracy from below 10% to over 70%, saving 4-5 days per 1,000 accounts. Automated data enrichment for 500+ accounts per cycle using AI tools and ZoomInfo, and reduced reporting effort by 85% and data errors by 50% through automated dashboards and data quality checks.

RL

Sr. Analyst – Sales Enablement

Rayden Design Studio Pvt Ltd

Oct 2022 - Mar 2024 (1 year 5 months)

Launched a survey program using Qualtrics and Salesforce, including dashboards for performance reviews. Conducted Groove analysis to identify high-performing sales templates and workflows, and combined data from Qlik, Marketo, and Salesforce to create value-driven email campaigns with nurture analytics.

WNS Global Services logoWS

Lead Associate – Quality

Mar 2017 - Aug 2022 (5 years 5 months)

Promoted from Senior Associate to Lead Associate to lead process automation initiatives that increased reporting efficiency and data visibility by 40%. Delivered dashboards on performance metrics, customer complaints, and quality, improving tracking effectiveness by 25% and improving bottom-quartile agent performance by 40% through analytics-driven coaching.

Capita logoCA

Senior Associate – Operations

Feb 2014 - Aug 2016 (2 years 6 months)

Improved the product launch workflow (PIM, NMT, Fogbugz), increasing the launch cycle duration by 20%. Analyzed websites and products to identify gaps and improve user experience.

Education

Degrees, certifications, and relevant coursework

Mahatma Gandhi University logoMU

Mahatma Gandhi University

Bachelor of Commerce, Commerce

2013 - 2015

Bachelor of Commerce degree from Mahatma Gandhi University, completed from 2013 to 2015.

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