Dinesh Kumar

At Amdocs Managed Services on the AT&T account, I provide 24/7 production support for critical Midrange applications, maintaining stable, high-availability production environments.

I've managed and validated backup and restore operations with a 100% data recovery success rate, eliminating data-loss risk for critical business applications. I also lead incident root-cause analysis and implement preventive controls to reduce recurring incidents and SLA breaches.

I design Azure DevOps CI/CD pipelines that automate build, test, and deployment workflows, reduce manual deployment errors, and shorten release cycles. I've configured repositories, build and release pipelines, and deployment environments while partnering with development teams on release and change management.

I'm experienced in UNIX/Linux administration, shell scripting, on-premises-to-Azure migration, cloud security practices, monitoring, and support playbooks that improve resolution times. I bring a disciplined, automation-first approach shaped by both production operations and competitive sports.