At IKS Health Care Pvt Ltd., I oversee end-to-end Revenue Cycle Management operations, from claim submission through final cash posting. I manage the AR lifecycle, including denial management, aged AR resolution, and complex claim follow-ups with US payers.
I track Days Sales Outstanding, Net Collection Rate, and First Pass Yield to support financial targets. I also handle team-level escalations and provide guidance on payer portals, IVR, and clearinghouse rejections.
At Access Healthcare, I facilitated communication with payers to verify claim statuses and analyzed billing discrepancies to help resolve errors and expedite reimbursement. I also oversaw audits for compliance with industry standards.
At Cognizant, I handled complex AR and denial follow-ups through payer portals and IVR tools, maintained claim documentation and audit compliance, and surpassed production targets while managing high-volume claim queues.
