Open to opportunities

dima zaibak

@dimazaibak

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Junior UX/UI Designer creating user-centered digital products with strong Figma and research.

Turkey

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What I'm looking for

I’m looking for a junior UX/UI or product design role where I can run user research, prototype in Figma, and iterate through usability testing—while collaborating closely with PMs and engineers to ship user-centered features.

I’m a Junior UX/UI Designer with hands-on experience designing 16+ screens across core user flows for a live ed-tech platform (EduMatch) during a UX internship. I independently led two end-to-end UX case studies (CareHub, My Little Closet), taking work from research through wireframing, prototyping, and iterative usability testing.

I combine a Google UX Design Certificate, an engineering foundation, and strong Figma skills to design clear, user-centered digital products. Before UX, I built deep customer insight through roles like Customer Experience Research Assistant and Customer Experience Specialist—interviewing clients/patients, identifying recurring friction points, and translating feedback into actionable improvements.

Experience

Work history, roles, and key accomplishments

UX/UI Design Intern

Aether Builders

Jan 2026 - Mar 2026 (2 months)

Designed 16 screens across core user flows for EduMatch, including school browsing, filtered search, and school comparison. Conducted basic user testing and iterated designs based on feedback while collaborating with product managers and engineers on technical feasibility.

UI UX Design Screen Design User Flows Prototyping User Testing User Feedback Cross Functional Collaboration

Client Experience Coordinator

Jobme

Feb 2020 - Dec 2021 (1 year 10 months)

Coordinated client onboarding by interviewing prospective clients to assess course fit and goals, including language assessment, payment processing, and group placement. Identified recurring friction in the registration and payment flow to support process improvement.

Client Onboarding Customer Experience Payment Processing Support Process Improvement

Customer Experience Research Assistant

Clinic Expert

Apr 2020 - Sep 2020 (5 months)

Conducted structured phone interviews with post-service patients to assess satisfaction and identify service gaps. Used recurring feedback to inform clinic-wide changes and analyzed qualitative insights to support retention and repeat bookings.

Customer Experience Research Structured Interviews Service Improvement Patient Satisfaction

Customer Experience Specialist

Clinic Expert

Feb 2018 - Apr 2019 (1 year 2 months)

Made outbound sales calls to identify potential clients' needs and objections and to position surgical service offerings. Translated client concerns into tailored messaging to drive deal closure.

Outbound Sales Objection Handling Sales Messaging