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Diego RiveraDR
Open to opportunities

Diego Rivera

@diegopop

Technical Business Analyst | PIM & Product Data | Systems & Process Analysis | SQL | Client Implementations

Guatemala
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What I'm looking for

I'm looking to help a team turn information into insight, solve complex operational problems, and make smarter, more impactful decisions through data and scalable systems.

I’m a Technical Business Analyst focused on the intersection of business, technology, data, and AI, with hands-on experience in PIM, product data, systems analysis, and client implementations.

I have worked across the full lifecycle of PIM projects, from requirements gathering and data analysis to configuration, testing, troubleshooting, and production support. My experience includes inRiver, SQL, Excel, Jira, APIs, data validation, system integrations, and working with large product datasets.

I actively use AI tools in my day-to-day work to accelerate research, analyze data, investigate technical issues, improve documentation, explore solutions, and automate repetitive tasks. I’m particularly interested in finding practical ways to combine AI with business processes and technology to make teams more efficient and improve decision-making.

I enjoy understanding how systems and business processes work, identifying gaps and problems, and translating business needs into practical technical solutions. I’ve worked closely with clients and cross-functional teams across business, marketing, engineering, and technology.

I’m now looking to grow within an international, remote-first environment where I can contribute as a Business Analyst while expanding my experience in AI, technology, data, SaaS, e-commerce, PIM, and digital transformation.

I’m looking for fully remote opportunities that operate within APAC time zones, and I’m comfortable collaborating with distributed international teams across the region.

Experience

Work history, roles, and key accomplishments

Ntara logoNT
Current

Technical Business Analyst

Oct 2024 - Present (1 year 11 months)

Collaborate with cross-functional teams to design tailored data models. Lead the implementation of PIM systems for multiple large-scale manufacturing clients, streamlining product data, significantly reducing manual effort, and enabling syndication to multiple channels from a centralized source of truth. Analyze large datasets to guide business strategy and develop data scoring models. Work closel

Laboratorio ECOQUIMSA logoLE

IT Manager

Jan 2018 - Oct 2020 (2 years 9 months)

Led the automation of all processes in an environmental laboratory by implementing a Laboratory Information Management System (LIMS). Conducted comprehensive requirements elicitation to ensure precise system specifications. Developed customization development to meet specific laboratory needs into LIMS using C# and SQL database, Performed unit testing for quality assurance and managed the successf

Education

Degrees, certifications, and relevant coursework

UG

Universidad Galileo

Bachelor of Engineering - BE, Computer Science

2016 - 2020

Universidad Galileo logoUG

Universidad Galileo

Bachelor of Engineering, Computer Science

2016 - 2020

Pursued a Bachelor of Engineering in Computer Science from Universidad Galileo, completing the program in 2020.

Tech stack

Software and tools used professionally

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