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Dhara Panchal

@dharapanchal

AR Caller at GE-BBS handling medical insurance claim status follow-ups, with experience in eligibility verification and EOB processing.

India

Message

At GE-BBS, I worked in the NSA process, performing eligibility verification and preparing and reviewing EOB documents. I completed assigned work within required timelines while maintaining minimal to zero errors.

As a Line Trainer, I trained team members on process procedures, quality expectations, and day-to-day workflow, and supported them with operational issues.

I'm currently an AR Caller at GE-BBS, following up on medical insurance claims and contacting insurance representatives to obtain claim status and related information.

Experience

Work history, roles, and key accomplishments

Current

AR Caller

Current

GE-BBS

Currently working as an AR Caller handling medical insurance claim status follow-ups. Contact medical insurance representatives to verify and obtain claim status and related information.

AR Calling Claim Status Insurance Communications Medical Billing

NSA Process

GE-BBS

Performed eligibility verification and related insurance process tasks accurately and efficiently. Prepared and reviewed EOB documents and handled assigned process activities.

Eligibility Verification EOB Insurance Process Quality Focus Time Management

Line Trainer

GE-BBS

Trained team members on process procedures, quality expectations, and day-to-day workflow. Supported new and existing team members in understanding process requirements and resolving operational issues.

Training Team Management Process Improvement Communication Skills