Dhananjay Zende

Provide L3 technical support for enterprise systems, troubleshoot infrastructure and application issues, and support server upgrades and maintenance. Investigate incidents, perform root-cause analysis, resolve tickets, and coordinate escalations while supporting access control and security systems.

Implemented rule-based Web Application Firewall (WAF) aligned with OWASP standards. Worked on MFA, secure network architecture, wireless security analysis, vulnerability assessment, and secure IoT update mechanisms.

Analyzed 10,000+ records using Excel, Pivot Tables, VLOOKUP, and Power Query; developed KPI dashboards in Looker Studio. Created automated reports to improve reporting efficiency and support business decision-making.

Developed responsive web applications using HTML, CSS, JavaScript, and Bootstrap; implemented input validation and performance improvements.

Pursued a Master of Science in Data Science, gaining advanced knowledge in data analysis and related fields.

Completed a Bachelor of Computer Applications, building a foundation in computer applications and programming.

Earned the ISO/IEC 42001:2023 Lead Auditor certification, demonstrating expertise in AI management system auditing.

Completed the Google Cybersecurity Professional Certificate, covering essential cybersecurity skills.

Completed the Datacom Cyber Security Operations Job Simulation, gaining practical experience in security operations.

Completed the Deloitte Australia Cyber Job Simulation, developing skills in cybersecurity consulting.

Completed the BCG Data Science Job Simulation, applying data science methodologies to business challenges.

Earned a Master Diploma in Cyber Security, covering comprehensive cybersecurity principles.

Earned a Master Diploma in Ethical Hacking, focusing on advanced ethical hacking techniques.