dhana lakshmi
@dhanalakshmi4
RPA Developer at TECH MAHINDRA PVT LTD who automated onboarding and invoice workflows processing 30,000+ invoices annually.
IndiaWhat I'm looking for
At TECH MAHINDRA PVT LTD, I designed and implemented an automated employee onboarding system using Microsoft Power Automate, SharePoint Online, Microsoft Forms, Microsoft Teams, and Office 365 Outlook. It captures new-joiner information, routes approvals, tracks onboarding tasks, and schedules welcome communications and feedback surveys.
I also designed invoice and data-processing workflows that processed 30,000+ invoices annually and reduced average processing time by 75%. The workflows added data validation, tracking, and status updates, while reducing status-email and manual follow-up volume by approximately 40%.
Earlier, as a Senior Process Associate at Tata Consultancy Services Ltd, I supported BT Openreach processes involving FTTP planning, document quality checks, and field queries. At Maersk Global Service Pvt Ltd, I analyzed and fixed prices based on market conditions and historical volumes, provided routing information, and prepared management reports.
Experience
Work history, roles, and key accomplishments
Designed and implemented automated HR employee onboarding and invoice processing workflows using Microsoft Power Automate, reducing manual effort and processing time. Developed revenue and volume report automation using Power Automate Desktop.
Supported BT Openreach processes involving data analysis, quality checks, and FTTP planning. Handled ODF planning, port allocation, and field-query support.
Worked as a pricing support analyst, analyzing and fixing prices globally based on market conditions and historical volumes. Provided routing information and prepared management reports.
Education
Degrees, certifications, and relevant coursework
DHANALAKSHMI PRAKASAM
Bachelor of Commerce, Computer Science
Bachelor of Commerce (B.Com) degree with HSC in Computer Science.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
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