DESIREE HANNA

Lead business analysis for front- and back-office banking operations, focusing on process optimization, risk mitigation, system enhancement and digital transformation. Lead requirements gathering, analysis and documentation, translating business needs into functional solutions and detailed specifications for delivery teams.

Led business analysis and functional testing for a Loans Management Solution implemented for Agricover, Romania, supporting the full life cycle of corporate financing. Defined loan-origination requirements covering user interaction screens, approval workflows and evaluation-cycle processes.

Led the SAP ERP and Kissflow procurement integration initiative, coordinating business, functional and technical stakeholders. Guided development and configuration of APIs supporting two-way integration between Kissflow and SAP.

Developed and monitored credit risk policy and strategy covering identification, measurement, monitoring and control; presented policy recommendations to the Board of Directors. Managed credit-risk projects and monitored individual and portfolio exposures, concentration, limits, sectors, geography and collateral.

Developed credit-risk strategy, policies and procedures and monitored portfolio compliance with internal and regulatory requirements. Managed business development and implementation of CCM software supporting the bank’s end-to-end credit analysis and lending process.

Managed remedial-credit workflows, distressed accounts, settlement arrangements, collateral and coordination with legal and branch teams. Monitored account performance, escalated emerging risk signals and supported strategies to minimize credit risk and improve account outcomes.

Served as Assistant General Manager, overseeing company operations and management.

Led SME banking initiatives, focusing on business development and client relationship management.

Managed commercial banking relationships, focusing on client advisory and business development.

Master in Risk Management.

Professional Diploma in Risk Management.

Master of Business Administration in Banking & Finance.

Bachelor of Science in Business Administration.