Derrick Sarpong

I'm coordinating admissions planning at Constructor University in Bremen, tracking milestones, timelines, dependencies, action items, and deliverables for upcoming academic intakes. I process over 100 applications weekly while working with internal teams and external stakeholders to resolve complex issues and improve workflows.

Previously at TapTap Send, I coordinated stakeholder communication and action tracking for more than 150 customers, consistently meeting SLA targets and contributing to a 95% customer satisfaction rate. I also supported international market launches in the Netherlands and France, helping drive 2.5% market adoption within the first year.

My experience at Ashesi University included coordinating high-volume admissions, recruitment, and student-engagement activities while validating documentation for accuracy and quality. I have also managed time-sensitive student arrival logistics, aligning transport resources, schedules, communications, and risk mitigation to deliver successfully within arrival-week timelines.

With PRINCE2 Foundation certification and more than 10 years across higher education and fintech, I bring structured project support, project documentation, risk awareness, CRM management, and clear stakeholder communication. I work fluently in English and professionally in German.