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Dequejah Dean

@dequejahdean

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Prior Authorization Specialist specializing in HIPAA-compliant, high-volume insurance verification.

United States

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What I'm looking for

I’m looking for a fully remote, non-phone role where I can own high-volume prior authorization and eligibility verification, protect HIPAA-compliant data integrity, and keep improving accuracy and productivity in digital workflows.

I’m a Prior Authorization Specialist with over 5 years of remote, non-phone, high-volume administrative experience. I process complex prior authorizations and insurance eligibility verifications with a focus on 100% data integrity and strict HIPAA compliance.

I’m strong at auditing medical documentation against carrier guidelines to secure tracking approvals and prevent front-end billing rejections. In digital-first workflows, I independently manage asynchronous queues, resolve coverage discrepancies with precision, and consistently exceed productivity targets.

Experience

Work history, roles, and key accomplishments

Current

Prior Authorization Specialist

Current

Insurance Support Agency

Jun 2024 - Present (2 years 1 month)

Execute high-volume prior authorization and plan eligibility processing using internal databases and insurance portals, resolving coverage discrepancies with high precision. Audit medical documentation against carrier guidelines while maintaining strict HIPAA-compliant data security in a fully remote workflow.

Prior Authorizations Insurance Eligibility Coverage Discrepancy Resolution Insurance Portals Document Management HIPAA compliance Data Integrity EMR CRM Software Google Workspace Excel

Customer Service & Data Analyst

Remote

Mar 2019 - May 2024 (5 years 2 months)

Perform remote account management and high-volume transaction data processing with a focus on accuracy and efficiency. Resolve account discrepancies and unapplied values by cross-referencing ledger files against policy guidelines while managing administrative queues.

Transaction Processing Document Management HIPAA compliance

Education

Degrees, certifications, and relevant coursework

Cordova High School

High School Diploma, General Education

Earned a High School Diploma from Cordova High School in May 2022.

Relevant Higher Education Coursework

Non-degree coursework, Healthcare Administration

Completed non-degree higher-education coursework covering Business Administration, Healthcare Administration, Medical Billing & Coding, Healthcare Management, and Accounting.