
Denis Pakhomov
@denispakhomov
I resolve critical SQL Server incidents and improve enterprise production reliability.
What I'm looking for
At EPAM Systems, I provide L3 production support for business-critical retail systems in enterprise SQL Server environments. I own incidents from triage and recovery through stakeholder communication, root-cause analysis, and preventive action.
I've reduced recurring production incidents by approximately 50% through monitoring improvements, runbooks, systematic RCA, and incremental operational changes. I troubleshoot availability and performance issues, coordinate incident bridges, and mentor support engineers.
Previously at DBI, I supported SQL Server estates of more than 100 servers across development, test, and production. My work included performance tuning, HA/DR, migrations, upgrades, backup and restore, monitoring, alert management, and engineer training.
Experience
Work history, roles, and key accomplishments
Provide L3 production support for business-critical retail systems in a standardized enterprise SQL Server environment. Own incidents from triage through RCA and preventive actions, reducing recurring production incidents by approximately 50%.
SQL Server Administrator / Monitoring Team Lead
DBI
Mar 2008 - Aug 2018 (10 years 5 months)
Progressed from infrastructure monitoring and team coordination to SQL Server administration and production support. Supported client SQL Server estates of 100+ servers including performance tuning, HA/DR, migrations, upgrades, backup/restore, and Windows patching.
Education
Degrees, certifications, and relevant coursework
Rostov State Transport University
Postgraduate studies, Russian History
2006 - 2009
Completed three years of postgraduate study; no doctoral degree was awarded.
Southern Federal University
Master's degree, History
2000 - 2006
Master's degree in History.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
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