Open to opportunities

Deepthi User

@deepthipsty

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Experienced Business Analyst with a focus on healthcare and finance.

United States

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What I'm looking for

I am looking for a role that fosters collaboration, innovation, and growth opportunities.

I am an experienced Business Analyst with over 4 years of expertise in healthcare, finance, and manufacturing domains. My work revolves around gathering requirements, documenting workflows, and supporting system enhancements to improve user engagement and operational efficiency. I have a proven track record of collaborating with diverse teams, including clinical, risk, procurement, and IT, to drive projects that enhance onboarding, reporting, and regulatory compliance.

Throughout my career, I have successfully contributed to various projects, such as telemedicine integration and supplier management, utilizing tools like JIRA, Tableau, SQL, and SAP. My ability to connect technical requirements with operational goals has been instrumental in delivering solutions that meet both user needs and compliance standards. I am passionate about leveraging data analysis and process mapping to create impactful enhancements in business environments.

Experience

Work history, roles, and key accomplishments

Current

Business Analyst

Current

HCA Healthcare

Aug 2024 - Present (11 months)

Gathered and validated requirements for portal enhancements, leading to improved user engagement and faster claims processing. Mapped current workflows and identified user pain points across mobile health app features, leading to the rollout of interface enhancements that boosted usability.

Jira SQL XML Agile Telehealth Regulatory Compliance Process Mapping Requirements Gathering

Business Analyst

CBA Services Private Limited

Aug 2022 - Dec 2022 (4 months)

Translated business requirements into actionable test scenarios for core banking processes, enabling early defect detection and smoother stakeholder sign-off. Developed regulatory and performance dashboards in Tableau/Power BI to track loan defaults and repayment behavior, enabling faster credit risk mitigation.

Jira Tableau Power BI Gap Analysis UAT Regulatory Reporting Risk Mitigation Business Rules Functional Specifications

Business Analyst

SanDisk Pvt Limited

Nov 2018 - Jul 2022 (3 years 8 months)

Defined user requirements for enhancing supply chain visibility, supporting more accurate demand planning and reducing excess inventory. Authored functional requirement documents (FRDs) and business process documentation for integration between SAP, PLM, and procurement systems.

SAP PLM Systems Supply Chain Management Business Process Agile Backlog Grooming Data Management

Education

Degrees, certifications, and relevant coursework

University of Texas at Arlington

Master of Science, Computer Science

Pursued a Master of Science with a major in Computer Science. Focused on advanced topics in the field, enhancing theoretical knowledge and practical skills.

GITAM School of Technology

Bachelor of Technology, Computer Science and Engineering

Completed a Bachelor of Technology with a major in Computer Science and Engineering. Gained foundational knowledge and practical experience in various aspects of computer science.