At Fidelity International, I manage and validate client investment portfolios, review critical transactions, and conduct independent quality checks. I investigate discrepancies and take corrective action to mitigate operational risks and prevent client impact.
At EXL Services, I worked in US process operations, first as an Executive and then as a Senior Executive. I supported operational performance, client communications, reporting, and workflow improvement.
I was selected for Fidelity International’s Independent Quality Control Team based on my operations and quality management expertise, and earned Subject Matter Expert certification at EXL Services. I’ve supported UK and US-based business operations while maintaining quality and compliance standards.
