Davin DavilDD
Open to opportunities

Davin Davil

@davindavil

Determined admin assistant with strong customer service skills.

United Kingdom
Message

What I'm looking for

I am looking for a role that values teamwork and customer engagement, offering opportunities for growth.

I am a determined and self-motivated individual with a strong focus on customer satisfaction. My experience as an admin assistant at Haramayn Tours LTD allowed me to develop my skills in teamwork and communication while working on various projects. I pride myself on being a fast worker who values efficiency and collaboration.

In my recent role as a customer service advisor at Teleperformance, I honed my ability to respond to client inquiries and manage multiple tasks effectively. I enjoy engaging with customers and ensuring their needs are met, which has further strengthened my commitment to providing excellent service. My educational background in science and engineering has equipped me with analytical skills that I apply in my professional endeavors.

Experience

Work history, roles, and key accomplishments

TE

Customer Service Advisor

Teleperformance

Mar 2023 - Aug 2023 (5 months)

Handled a high volume of customer service calls and emails, specifically addressing inquiries related to visas and immigration. Collaborated effectively within a team environment to resolve customer issues.

Education

Degrees, certifications, and relevant coursework

Birmingham Metropolitan College logoBC

Birmingham Metropolitan College

A-Level, Sociology

Achieved an A-Level in Sociology. Developed an understanding of societal structures, human behavior, and social issues through in-depth study.

GS

Golden Hillock School

GCSE, Religion

Achieved a GCSE in Religion. Gained knowledge of religious concepts, texts, and their significance in cultural and historical contexts.

GS

Golden Hillock School

GCSE, Science (Additional)

Completed a GCSE in Additional Science. Expanded understanding of scientific principles beyond core subjects, including advanced topics in biology, chemistry, and physics.

GS

Golden Hillock School

GCSE, English

Obtained a GCSE in English. Developed strong literacy skills, including reading comprehension, analytical writing, and effective communication.

GS

Golden Hillock School

GCSE, Mathematics

Achieved a GCSE in Mathematics. Mastered fundamental mathematical concepts, problem-solving techniques, and numerical reasoning skills.

GS

Golden Hillock School

GCSE, Geography

Completed a GCSE in Geography. Explored physical and human geography, understanding environmental processes and global societal issues.

University of Wolverhampton logoUW

University of Wolverhampton

Foundation Degree, Science and Engineering

Completed a Foundation Degree in Science and Engineering. Gained foundational knowledge in various scientific and engineering principles, preparing for further academic pursuits.

Birmingham Metropolitan College logoBC

Birmingham Metropolitan College

A-Level, Law

Completed an A-Level in Law. Studied fundamental legal principles, the English legal system, and key areas of law such as criminal and contract law.

Birmingham Metropolitan College logoBC

Birmingham Metropolitan College

A-Level, Religious Studies

Undertook an A-Level in Religious Studies. Explored various religious beliefs, practices, and their impact on society and individuals.

Tech stack

Software and tools used professionally

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Davin Davil - Customer Service Advisor - Teleperformance | Himalayas