Davin Davil
@davindavil
Determined admin assistant with strong customer service skills.
What I'm looking for
I am a determined and self-motivated individual with a strong focus on customer satisfaction. My experience as an admin assistant at Haramayn Tours LTD allowed me to develop my skills in teamwork and communication while working on various projects. I pride myself on being a fast worker who values efficiency and collaboration.
In my recent role as a customer service advisor at Teleperformance, I honed my ability to respond to client inquiries and manage multiple tasks effectively. I enjoy engaging with customers and ensuring their needs are met, which has further strengthened my commitment to providing excellent service. My educational background in science and engineering has equipped me with analytical skills that I apply in my professional endeavors.
Experience
Work history, roles, and key accomplishments
Customer Service Advisor
Teleperformance
Mar 2023 - Aug 2023 (5 months)
Handled a high volume of customer service calls and emails, specifically addressing inquiries related to visas and immigration. Collaborated effectively within a team environment to resolve customer issues.
Admin Assistant
Haramayn Tours LTD
Feb 2022 - Aug 2022 (6 months)
Responsible for cold calling hotels globally and proofreading articles for website publication. Also involved in researching new tourism trends and collaborating on article writing for online and print media.
Education
Degrees, certifications, and relevant coursework
Birmingham Metropolitan College
A-Level, Sociology
Achieved an A-Level in Sociology. Developed an understanding of societal structures, human behavior, and social issues through in-depth study.
Golden Hillock School
GCSE, Religion
Achieved a GCSE in Religion. Gained knowledge of religious concepts, texts, and their significance in cultural and historical contexts.
Golden Hillock School
GCSE, Science (Additional)
Completed a GCSE in Additional Science. Expanded understanding of scientific principles beyond core subjects, including advanced topics in biology, chemistry, and physics.
Golden Hillock School
GCSE, English
Obtained a GCSE in English. Developed strong literacy skills, including reading comprehension, analytical writing, and effective communication.
Golden Hillock School
GCSE, Mathematics
Achieved a GCSE in Mathematics. Mastered fundamental mathematical concepts, problem-solving techniques, and numerical reasoning skills.
Golden Hillock School
GCSE, Geography
Completed a GCSE in Geography. Explored physical and human geography, understanding environmental processes and global societal issues.
University of Wolverhampton
Foundation Degree, Science and Engineering
Completed a Foundation Degree in Science and Engineering. Gained foundational knowledge in various scientific and engineering principles, preparing for further academic pursuits.
Birmingham Metropolitan College
A-Level, Law
Completed an A-Level in Law. Studied fundamental legal principles, the English legal system, and key areas of law such as criminal and contract law.
Birmingham Metropolitan College
A-Level, Religious Studies
Undertook an A-Level in Religious Studies. Explored various religious beliefs, practices, and their impact on society and individuals.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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