Open to opportunities

Davide Ferrante

@davideferrante

Message

I am a customer-focused technician and aspiring Front-End developer with strong analytics skills.

Italy

Message

What I'm looking for

I'm seeking a front-end development role in a collaborative, tech-driven company where I can apply my customer-focused mindset, strengthen JavaScript skills, and contribute to quality-focused digital products while continuing professional growth.

I am a versatile, customer-focused professional transitioning into front-end web development, with hands-on experience in assembly, technical support, and digital content analysis.

I have worked across manufacturing assembly, hospitality, courier logistics, vendor management, and content moderation, consistently delivering quality, reliability, and strong cross-functional collaboration.

I am currently studying Front‑End Web Development and hold certifications in Google Cybersecurity and YouTube Trust & Safety; I bring attention to detail, problem solving, and a commitment to building dependable digital products.

Experience

Work history, roles, and key accomplishments

Current

Assembly Technician

Current

CWA Construction SA

Jun 2024 - Present (1 year 2 months)

Assembled cabins and components to CWA standards and performed product quality checks to ensure compliance with manufacturing specifications.

Compliance Attention To Detail

Waiter / Customer Support

Hyatt Regency Hotel

May 2023 - Jun 2024 (1 year 1 month)

Provided guest reception, event and banquet room setup, and informational support for meetings, menus, and special needs to maintain high service standards.

Customer Service Communication Multitasking

Courier

Go Express / Lume Trans

Nov 2021 - Aug 2023 (1 year 9 months)

Delivered packages, medicines, and newspapers, ensuring timely distribution and accurate documentation for last-mile deliveries.

Package handling Route Planning Logistics Time Management Vehicle Operation Package Handling Customer Service Documentation

Senior Content Analyst

Cognizant Technology Solutions

Nov 2018 - Oct 2021 (2 years 11 months)

Analyzed and moderated reported YouTube video content and comments per Trust & Safety client guidelines, ensuring quality and data safety standards.

Content Moderation Trust & Safety Data Analysis Quality Assurance Metadata Review

Vendor Contact Manager

Amazon Slovakia s.r.o.

Mar 2017 - Nov 2018 (1 year 8 months)

Provided B2B technical support and end-to-end seller support including orders, contracts, shipping, payments, and catalog management.

B2B Support Order Management Catalog Manager Payments Contract Management Cross Functional Communication

Customer Service / IT Support

Sorrento Glass

Jun 2013 - Feb 2017 (3 years 8 months)

Managed invoices, client and supplier support, payment resolution, and provided technical support to maintain operational continuity and customer satisfaction.