Danyell Holt

I am a results-driven professional with extensive experience in customer-focused roles, particularly in anti-money laundering (AML) investigations and insurance claims processing. My expertise lies in dispute resolution, compliance, and data analysis, where I have consistently demonstrated my ability to enhance organizational processes and ensure adherence to regulatory standards.

In my most recent role as an Insurance Claims Specialist at Sun Life Financial, I provided patient support by addressing inquiries and ensuring compliance with HIPAA standards. I collaborated with healthcare providers and insurance companies to resolve billing issues, managed complex claims denials, and worked with internal teams to align with changing business strategies. My previous experience in fraud prevention at Peoples Bank honed my investigative skills, where I conducted thorough assessments of customer profiles and transaction data to identify potential money laundering activities.