Open to opportunities

Daniel Duong

@danielduong3

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Senior data engineer specializing in real-time ETL, observability, and cloud analytics.

United States

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What I'm looking for

I seek a role building scalable, observable data platforms with real-time ETL, cross-functional collaboration, mentorship opportunities, and cloud-native practices.

I am a Senior Data Engineer with a strong track record building real-time ETL pipelines and analytics platforms at scale. I focus on transforming raw operational data into structured models that drive uptime, performance, and cost reporting.

At AWS I built pipelines and dashboards, configured CloudWatch alerts, and collaborated cross-functionally with engineering and finance to ensure data quality and actionable insights. I mentor junior engineers and champion best practices for pipeline reliability and observability.

Previously, I developed Service Health & Cost Analytics platforms using Python, Airflow, and Tableau, and automated manual reporting processes to improve efficiency and trust in data. At PagerDuty I supported real-time system monitoring to improve response speed and service reliability.

I combine strong engineering fundamentals with hands-on experience in big data, cloud platforms, and DevOps tooling to deliver robust, monitored, and cost-aware analytics solutions.

Experience

Work history, roles, and key accomplishments

Senior Data Engineer

Amazon

Oct 2021 - Sep 2025 (3 years 11 months)

Built real-time ETL pipelines and transformed raw metrics into structured models for uptime, performance, and cost reporting; developed Tableau dashboards and AWS CloudWatch alerts to improve monitoring and incident response.

Python Airflow Spark AWS ETL Developer Data Modeling Monitoring Tableau

Data Engineer

ServiceNow

Oct 2018 - Oct 2021 (3 years)

Built and maintained a Service Health & Cost Analytics Platform, managing Python and Airflow ETL pipelines and delivering Tableau/Excel dashboards to provide actionable insights on uptime, usage, and cloud costs.

Python Airflow ETL Data Integration Data Validation Tableau Excel

Data Engineer

PagerDuty

Oct 2014 - Oct 2018 (4 years)

Supported operations reliability by building real-time systems and automating data collection and reporting to monitor uptime, performance, and alerts, improving response speed and service reliability.

Python Dashboarding Data Automation Monitoring