Dan Baltazar

Leads participant recruitment, engagement, and panel management for various research projects. Manages Quick Question Surveys, overseeing feasibility assessments, survey scripting, audience targeting, launches, and data analysis.

Collaborated with marketing and research teams to achieve recruitment goals and address project issues. Developed and executed recruitment campaigns across various channels, successfully recruiting over 400 new users and generating more than 10,000 referrals from 26 countries.

Collaborated with vendors and contractors to ensure timely delivery of pharmaceutical market research projects. Created and implemented targeted recruitment plans, resulting in over a 200% increase in overall panel size.

Managed 6 high-profile healthcare/pharmaceutical market research projects, focusing on timelines and achieving a notable increase in on-time delivery by 10-20%. Guided supervisors of 3 data sourcing teams to enhance team performance and workflows, leading to a productivity increase of 30-40%.

Ensured the team followed standard operating procedures and regulatory requirements for managing adverse event reports. Led a pharmacovigilance team of 7, providing training and promoting collaboration.

Led regular progress reporting and meetings with senior managers and client services teams to improve project transparency and reduce client inquiries. Coordinated with international teams to ensure timely data delivery, resulting in a 5-10% SLA adherence increase and reduced delays.

Managed a high volume of inbound calls daily from healthcare providers, assisting with inquiries about patients' insurance benefits, eligibility, and claims. Successfully resolved issues related to claims processing and provided solutions to healthcare providers' inquiries.

Completed a comprehensive Bachelor of Science in Nursing program. Gained foundational knowledge and practical skills in various aspects of healthcare.