Dalela Leavy

Provided autonomous patient and resident care as an agency CNA, including vital sign monitoring, strict intake and output tracking, and assisting with safe ambulation. Performed ADLs and safe transfers (including Hoyer lifts), maintained electronic documentation/flowsheets, and reported clinical status changes while protecting patient confidentiality.

Assisted clients with ADLs and monitored/documented medication and health status according to care plans. Completed patient identity verification and confidential information handling while maintaining electronic documentation/flowsheets using computer skills and Microsoft Office.

Provided direct CNA care including assisting with bathing, feeding, and grooming, and supporting ADLs and patient mobility. Completed daily documentation/charting, monitored vital signs, reported significant changes to medical staff, and maintained HIPAA-compliant confidentiality, including medication and health status documentation.

Supported safe and on-time departures by operating equipment in congested areas and collaborating with the internal team. Handled PHI/protective health information and used Epic electronic health record systems (advanced).

Oversaw inventory and warehouse operations, maintaining inventory accuracy and ensuring accurate incoming/outgoing shipments and product order fulfillment. Led a team that improved shipping efficiency and reduced delivery delays.

Processed customer payments and managed returns and exchanges at the cash register while maintaining cleanliness of the checkout area. Ensured accurate transactions and customer service at the point of sale.

Completed training for a Certified Nursing Assistant (CNA) credential through Illinois Nursing Academy. Indicates ongoing study or certification status as of the provided information.

Earned a high school diploma from Rockford Auburn High School.