Daiffry Escalona
@daiffryescalona
Detail-oriented data integrity professional transitioning into remote Mobile Test Engineering.
What I'm looking for
I’m an analytical, detail-oriented professional with a degree in Foreign Trade and extensive experience in data management, digital platform monitoring, and information validation. I focus on rigorous verification protocols, identifying system inconsistencies, and maintaining strong data integrity in high-volume environments.
In my recent roles, I monitored and audited platform databases, verified internal user system records, and ensured accuracy rates around 99%. I also processed and validated confidential cloud-based data files (up to 300 records daily) using dedicated CRM tools, applying strict quality control to prevent operational errors.
What sets me apart is my procedural discipline and ability to troubleshoot: I proactively surfaced missing data parameters, software inconsistencies, and digital asset alignment mismatches, then submitted detailed internal reports to improve platform operational quality. I’m also fully comfortable working under complex security and compliance requirements, including HIPAA regulations, with careful permission management and data entry interfaces.
Now I’m looking to leverage my technical evaluation mindset and quality-first approach as a remote Mobile Test Engineer. I bring strong structural thinking, adaptability, and clear communication to quickly learn, test, and help teams deliver more reliable mobile experiences.
Experience
Work history, roles, and key accomplishments
Customer Experience Rep
Eugene's Boutique
Nov 2024 - Present (1 year 7 months)
Managed digital point-of-sale transactions and documented customer service records while resolving complex queries with a 95% first-contact resolution rate. Maintained accurate data logging during high-volume periods, achieving a 98% positive client satisfaction score through active communication.
Data Integrity Agent
Oclinicals BPO
Jun 2023 - Sep 2024 (1 year 3 months)
Processed and audited up to 300 confidential cloud-based records daily using CRM tools, applying strict validation to ensure zero operational errors. Ensured HIPAA-compliant handling of data files via advanced security permissions and controlled data entry interfaces.
Platform Quality Agent
Venezuela Stream
Feb 2022 - Jun 2023 (1 year 4 months)
Monitored platform databases and verified internal user system records for a streaming and digital entertainment provider, maintaining 99% data integrity. Identified software inconsistencies and missing/misaligned data parameters and submitted detailed reports to improve operational quality.
Education
Degrees, certifications, and relevant coursework
Instituto Universitario de Tecnología Juan Pablo Pérez Alfonzo (IUTEPAL)
Foreign Trade Technologist (TSU), Foreign Trade
2022 - 2024
Completed a Foreign Trade Technologist (TSU) program at IUTEPAL from 2022 to 2024.
Bicentenario 5 de Julio de 1811
Bachelor of Science
2016 - 2020
Completed a Bachelor of Science program at Bicentenario 5 de Julio de 1811 from 2016 to 2020.
Availability
Location
Authorized to work in
Job categories
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