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Courtney Sanders

@courtneysanders2

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Experienced client relations, events, and operations professional focused on community, sustainability, and the arts.

United States

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What I'm looking for

Dynamic and empathetic professional with a strong background in communication and problem-solving, seeking a client relations position where I can leverage my skills in building trust, enhancing customer satisfaction, and driving client retention. Committed to delivering exceptional service and fostering long-term relationships that align with the company’s values and growth objectives.

I am an experienced events and operations professional with a background in box office management, special events, and law-firm administration. I have led ticketing system migrations (Tessitura to Spektrix), managed payment processing in Adyen, supervised seasonal teams, and overseen budgets and KPIs for busy arts venues and nonprofit organizations.

I bring hands-on experience in client and vendor relations, fundraising support, contract drafting, and operations systems (CRM, ticketing, accounting, and communications). I thrive in roles that support community engagement, sustainability initiatives, and arts programming, and I consistently deliver reliable customer service across high-volume events and administrative functions.

Experience

Work history, roles, and key accomplishments

Box Office Manager

Freeman Arts Pavilion

Apr 2024 - Jan 2026 (1 year 9 months)

Led migration from Tessitura to Spektrix and managed ticketing and payment processing for 75+ seasonal events, supporting 100,000+ patrons and a $75,000 operating budget. Supervised a seasonal staff of 15 and coordinated KPI-driven sales and marketing efforts.

Spektrix Tessitura Adyen Ticketing Staff Supervision Budget Management Customer Support Slack Teamwork Monday.Com

Special Event Manager

TACAW

Aug 2022 - Aug 2023 (1 year)

Managed client communications, bookings, vendor relationships, and contracts for private and community events; planned TACAW’s first annual gala and supported fundraising and artist outreach. Served as primary liaison for catering sales.

Event Planning Contract Management Vendor Relations Fundraising Support Gala Production Client Communication Run Of Show Invoicing Outreach

Event Supervisor

The Collective

May 2021 - Jul 2022 (1 year 2 months)

Booked and managed private events, hired and trained a seasonal staff of 13, and coordinated AV/tech needs and vendor partnerships to deliver community-focused programming.

Event Management Staff Training Vendor Management AV Coordination Contracting Invoicing Partnership Development

Firm Administrator

Garfield & Hecht Law

Jun 2019 - Apr 2020 (10 months)

Managed office operations, AR/AP, HR tasks, IT accounts across six offices, and firm web properties; handled travel and calendars for attorneys to support firm administration.

Accounts Receivable Accounts Payable HR & Administration WordPress Travel Coordination Office Management Legal Administration

Paralegal / Executive Assistant

Ferguson Schindler Law

May 2017 - Jun 2019 (2 years 1 month)

Managed office and client communications, billing via Tabs legal software, case and trial documentation, and calendaring/docketing to maintain case deadlines and attorney schedules.

Executive Assistance Tabs Legal Case Management Scheduling Trial Preparation