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Constance Troso

@constancetroso

Risk Adjustment Coder trained in ICD-10-CM and HCC coding, bringing patient-record accuracy experience from St. Charles Hospital.

United States
Message

What I'm looking for

I’m seeking a remote Risk Adjustment Coder, HCC Coder, or related coding position where I can contribute to compliant coding and quality outcomes through accurate documentation review and coding.

At St. Charles Hospital, I completed patient admitting and registration, verified insurance information, and maintained accurate patient accounts. I also reviewed records for missing or inconsistent data and supported billing and claim processing.

At Brownwood Specialty Care Center, I supported patient-facing practice operations, registered patients, and assisted with eligibility verification and appointment coordination. I handled sensitive health information in accordance with HIPAA requirements.

I’m a Certified Risk Adjustment Coder (CRC) with training in ICD-10-CM, risk adjustment principles, HCC concepts, and documentation review. I’m seeking a remote Risk Adjustment Coder, HCC Coder, or related coding position.

Experience

Work history, roles, and key accomplishments

PF
Current

Family Caregiver

Private Family

Provided ongoing caregiving support for a family member while maintaining organization, reliability, discretion, and attention to changing day-to-day needs. Continued professional development in medical coding during this period, including completion of risk adjustment coding certification.

BC

Practice Support

Brownwood Specialty Care Center

Jan 2024 - Oct 2024 (9 months)

Supported patient-facing, non-clinical practice operations in a specialty-care environment, registering patients and reviewing demographic, guarantor, and insurance information for accuracy. Assisted with insurance eligibility, benefits verification, appointment coordination, and patient inquiries while maintaining HIPAA compliance.

SH

Admitting Representative / Patient Registration

St. Charles Hospital

Jan 2007 - Dec 2023 (16 years 11 months)

Completed patient admitting and registration functions in a high-volume hospital environment, accurately capturing demographic, clinical, guarantor, and payer information. Verified insurance coverage and eligibility, resolved discrepancies, and provided billing-related support to ensure accurate claim processing.

Education

Degrees, certifications, and relevant coursework

MS

Miller Place High School

High School Diploma, General Studies

Completed high school education at Miller Place High School in Long Island, New York.

AAPC logoAA

AAPC

Certified Risk Adjustment Coder (CRC), Medical Coding

Earned the Certified Risk Adjustment Coder (CRC) credential, with training in ICD-10-CM, risk adjustment methodology, HCC concepts, and documentation review.

Tech stack

Software and tools used professionally

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