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Connor Gouge

@connorgouge

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ML Engineer building LLM evaluation and observability at Datasite

United States

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At Datasite, I implemented observability, evaluation, and quality control for production GenAI and ML models, including LangSmith tracing for OpenAI model calls and pipelines for human audits.

At Bluecrew, I led the MLOps team’s work on deploying models for scalable real-time inference in Databricks. I also worked with a team on an LLM chat interface to collect work history and create professional resumes.

At Conversica, I led a redesign of a question-answering feature built on large language models, reducing the time needed to add questions by 90%. I also developed NLP and ML models that automated more than 100,000 email responses per week and built CI/CD for text classifiers.

Experience

Work history, roles, and key accomplishments

MLOps Engineer / Senior Data Scientist

Datasite

Jan 2025 - Jul 2026 (1 year 6 months)

Established standard processes for the machine learning SDLC and designed processes for automating model deployments. Implemented observability, evaluation, and quality control for production GenAI and ML models.

MLOps Model Deployment Observability Evaluation Quality Control GenAI Dashboarding Human Audits Langsmith OpenAI

Senior Data Scientist (Contract)

Bluecrew

Nov 2023 - Jul 2024 (8 months)

Led the MLOps team in designing and implementing a process to deploy models for scalable real-time inference in Databricks. Worked with a team to build a POC chat interface using LLMs to collect work history and create professional resumes.

MLOps Databricks MLFlow LLM POC Chat Interface Resume Generation

Data Scientist II

Conversica

Mar 2022 - Aug 2022 (5 months)

Reduced time to add questions to the virtual assistant product by 90% by leading redesign and implementation of a question-answering feature built on large language models. Fine-tuned Hugging Face transformer models for question answering and text classification.

LLM Hugging Face Transformers BERT Question Answering Text Classification Fine Tuning Conversational AI

Data Scientist I

Conversica

Sep 2018 - Mar 2022 (3 years 6 months)

Led design of an enhanced conversational AI platform for enterprise virtual assistant software. Developed NLP and ML models that automated over 100,000 email responses per week and deployed features as REST APIs in a microservice infrastructure.

NLP REST APIs Microservices Docker Kubernetes CI CD PySpark Clustering Text Classification

Data Science Intern

Conversica

Jun 2018 - Sep 2018 (3 months)

Trained and deployed machine learning models for text classification within microservice environments. Collaborated with the team to establish GDPR compliance practices and bring legacy pipelines into compliance.

Machine Learning Text Classification Microservices GDPR Compliance