Open to opportunities

Claudia Lemos

@claudialemos

Message

Dynamic HR Operations Manager with 15 years of experience.

India

Message

What I'm looking for

I am looking for a role that values strategic HR practices and fosters employee engagement.

I am a dynamic HR Operations Manager with over 15 years of experience in HR operations, strategic policy implementation, and compliance management. My career has been dedicated to enhancing organizational performance through effective HR practices and employee engagement initiatives. I have a proven track record of leveraging HRIS for operational excellence and making data-driven decisions that drive results.

Throughout my career, I have successfully overseen HR operations strategies, ensuring compliance with employment laws and managing audits effectively. I have led projects that automate HR processes, improving efficiency and reducing costs. My ability to collaborate with management to create insightful HR reports and dashboards has facilitated data-driven decision-making, ultimately enhancing the employee experience and organizational performance.

Recognized for my contributions, I have received accolades such as the Wall of Awesomeness and the Annual Bravo Award. I am passionate about fostering a positive workplace culture and am committed to continuous improvement in HR practices.

Experience

Work history, roles, and key accomplishments

Manager - Human Resources

G O Digit General Insurance Ltd.

May 2019 - Jan 2022 (2 years 8 months)

Oversaw HR operations strategy, including onboarding and HRIS management. Ensured compliance with employment laws and managed audits effectively. Developed HR process automation projects and led an Application Tracking System project to streamline recruitment. Managed employee benefits communication and established an in-house HR dashboard for real-time information access.

HR Operations Management HRIS Management Compliance Management Project Management Data Driven Decision Making Employee Engagement Audit Management

Manager - HR

Allian Managed Operations Services

Jan 2014 - Oct 2015 (1 year 9 months)

Collaborated with functional heads to develop job descriptions and manage talent acquisition. Ensured integration of performance management systems and handled grievance management. Coordinated with payroll and compliance vendors to ensure adherence to labor laws.

Talent Acquisition Performance Management Grievances Compliance Management Labor Law

Manager

Bajaj Allianz Life Insurance Co. Ltd.

Aug 2008 - Dec 2014 (6 years 4 months)

Maintained accurate employee data and managed manpower budgeting. Led employee engagement initiatives and conducted exit interviews to refine processes. Ensured compliance with HR policies and statutory requirements.

Data Management Manpower Budgeting Employee Engagement HR Compliance Documentation Management

Executive HR

WNS Global Services Pvt. Ltd.

Aug 2001 - Aug 2008 (6 years 11 months)

Supported manpower planning and recruitment strategies. Administered payroll processing and maintained HR policies. Conducted performance appraisals and coordinated training initiatives based on employee needs.

Recruitment Strategy Payroll Processing Employee Development