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Claude Bondzi QuayeCQ
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Claude Bondzi Quaye

@claudebondziquaye

Experienced healthcare professional skilled in medical coordination, emergency response, and clinic management.

Ghana
Message

What I'm looking for

I seek a healthcare role where I can coordinate medical responses, manage clinic or patient services operations, lead teams, and improve patient outcomes in a supportive, growth-focused organization.

I am an experienced healthcare professional with a strong background in medical coordination, clinic operations, and community health nursing. I hold an MSc in Business Decision Management and an MBA in Healthcare Management, combining clinical experience with management training.

From 2016 to 2023 I served at the West African Rescue Association (affiliated with International SOS) where I provided phone and email emergency assistance, coordinated ground and air ambulance dispatches, organized medical evacuations and repatriations, and liaised with third-party facilities to secure care for clients.

Earlier roles include Clinic Manager at Labone Medical Centre and Senior Community Health Nurse with Ghana Health Service, where I managed daily operations, supported physicians during consultations, organized immunization outreach and child welfare clinics, and handled reporting and data entry for public health programs.

I am proactive, detail-oriented and a strong communicator with leadership and training experience. I hold certifications in Basic Life Support, Fire and Safety, and Protecting Human Research Participants, and I continue to expand skills through courses in AI, caregiving, and virtual assistance.

Experience

Work history, roles, and key accomplishments

WA

Medical Coordination Executive

West African Rescue Association

Mar 2016 - Jun 2023 (7 years 3 months)

Provided phone and email emergency medical assistance, coordinated ground and air ambulance dispatches and repatriations, and managed communication with clients and insurers to close medical case files across the region.

LC

Clinic Manager

Labone Medical Centre

Feb 2015 - Feb 2016 (1 year)

Managed daily clinic operations, supported physicians during consultations, handled medicine and consumables inventory, and provided patient education and post-discharge follow-up.

Ghana Health Service logoGS

Senior Community Health Nurse

Ghana Health Service

Mar 2008 - Dec 2012 (4 years 9 months)

Led child welfare clinics and outreach immunization programs, prepared monthly EPI reports, assisted in consultations, and delivered family planning and health education services to women and children under five.

Education

Degrees, certifications, and relevant coursework

WA

West African Rescue Association

Certificate, Fire and Safety

Completed training and obtained a certificate in Fire and Safety.

WA

West African Rescue Association

Certificate, Basic Life Support

Certified in Basic Life Support (BLS) for emergency medical response.

Coventry University logoCU

Coventry University

Master of Science, Business Decision Management

2019 - 2021

Grade: Merit

Completed an MSc (Merit) in Business Decision Management focusing on decision-support methods for business contexts.

ES

European Institute of Management Studies

Master of Business Administration, Healthcare Management

2018 - 2019

Completed an MBA in Healthcare Management with coursework on administration and management of healthcare services.

WA

West African Rescue Association

Certificate, Emergency Response

Received a Certificate of Recognition from WARA acknowledging contributions or training completion.

Catholic University College of Ghana logoCG

Catholic University College of Ghana

Bachelor of Science (Honours), Public Health (Education)

2011 - 2014

Earned a BSc (Hons) in Public Health (Education) with emphasis on community health and public health education.

The National Institutes of Health (NIH) logoTN

The National Institutes of Health (NIH)

Certificate of Completion, Research Ethics

Completed the Protecting Human Research Participants course provided by the NIH.

CW

Community Health Nursing Training School, Winneba

Certificate, Community Health Nursing

2003 - 2007

Completed nursing training focused on community health nursing and primary care delivery.

SI

Star Computers Training Institute

Certificate, Computer Fundamentals

Attained a certificate in Microsoft Windows covering operating system usage and fundamentals.

Tech stack

Software and tools used professionally

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Claude Bondzi Quaye - Medical Coordination Executive - West African Rescue Association | Himalayas