Claude Bondzi Quaye
@claudebondziquaye
Experienced healthcare professional skilled in medical coordination, emergency response, and clinic management.
What I'm looking for
I am an experienced healthcare professional with a strong background in medical coordination, clinic operations, and community health nursing. I hold an MSc in Business Decision Management and an MBA in Healthcare Management, combining clinical experience with management training.
From 2016 to 2023 I served at the West African Rescue Association (affiliated with International SOS) where I provided phone and email emergency assistance, coordinated ground and air ambulance dispatches, organized medical evacuations and repatriations, and liaised with third-party facilities to secure care for clients.
Earlier roles include Clinic Manager at Labone Medical Centre and Senior Community Health Nurse with Ghana Health Service, where I managed daily operations, supported physicians during consultations, organized immunization outreach and child welfare clinics, and handled reporting and data entry for public health programs.
I am proactive, detail-oriented and a strong communicator with leadership and training experience. I hold certifications in Basic Life Support, Fire and Safety, and Protecting Human Research Participants, and I continue to expand skills through courses in AI, caregiving, and virtual assistance.
Experience
Work history, roles, and key accomplishments
Medical Coordination Executive
West African Rescue Association
Mar 2016 - Jun 2023 (7 years 3 months)
Provided phone and email emergency medical assistance, coordinated ground and air ambulance dispatches and repatriations, and managed communication with clients and insurers to close medical case files across the region.
Clinic Manager
Labone Medical Centre
Feb 2015 - Feb 2016 (1 year)
Managed daily clinic operations, supported physicians during consultations, handled medicine and consumables inventory, and provided patient education and post-discharge follow-up.
Personal Assistant
Metro Health Directorate
Jan 2013 - Dec 2014 (1 year 11 months)
Assisted the Metro Public Health Nurse with data entry into the DHIMS, validated monthly reports from health facilities, organized review meetings, and supported in-service training and budgeting for health programs.
Senior Community Health Nurse
Ghana Health Service
Mar 2008 - Dec 2012 (4 years 9 months)
Led child welfare clinics and outreach immunization programs, prepared monthly EPI reports, assisted in consultations, and delivered family planning and health education services to women and children under five.
Education
Degrees, certifications, and relevant coursework
West African Rescue Association
Certificate, Fire and Safety
Completed training and obtained a certificate in Fire and Safety.
West African Rescue Association
Certificate, Basic Life Support
Certified in Basic Life Support (BLS) for emergency medical response.
Coventry University
Master of Science, Business Decision Management
2019 - 2021
Grade: Merit
Completed an MSc (Merit) in Business Decision Management focusing on decision-support methods for business contexts.
European Institute of Management Studies
Master of Business Administration, Healthcare Management
2018 - 2019
Completed an MBA in Healthcare Management with coursework on administration and management of healthcare services.
West African Rescue Association
Certificate, Emergency Response
Received a Certificate of Recognition from WARA acknowledging contributions or training completion.
Catholic University College of Ghana
Bachelor of Science (Honours), Public Health (Education)
2011 - 2014
Earned a BSc (Hons) in Public Health (Education) with emphasis on community health and public health education.
The National Institutes of Health (NIH)
Certificate of Completion, Research Ethics
Completed the Protecting Human Research Participants course provided by the NIH.
Community Health Nursing Training School, Winneba
Certificate, Community Health Nursing
2003 - 2007
Completed nursing training focused on community health nursing and primary care delivery.
Star Computers Training Institute
Certificate, Computer Fundamentals
Attained a certificate in Microsoft Windows covering operating system usage and fundamentals.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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