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C Krishnas9866

@ckrishnas9866

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Salesforce Tech Lead at Loblaw Companies Limited who led Azure SSO across 12 orgs and built a Copado CI/CD pipeline.

Canada

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At Loblaw Companies Limited, I lead Salesforce technical delivery across multiple orgs, coordinating external vendors and overseeing planning, releases, and production support. I led Azure SSO and user provisioning across 12 Salesforce orgs, and built a Copado CI/CD pipeline from the ground up.

I also led the migration from Protegrity to Salesforce Shield Platform Encryption and modernized case intake across 13 retail banners. Earlier at Loblaw, I implemented Salesforce CPQ workflows for Loblaw Media advertising sales, including product selection, pricing validation, and quote generation.

Experience

Work history, roles, and key accomplishments

Current

Salesforce Tech Lead

Current

Loblaw Companies Limited

Jun 2024 - Present (2 years 5 months)

Lead enterprise Salesforce technical solution design and delivery, coordinating external vendor teams and managing technical planning, implementation, testing, releases, and production support across multiple orgs. Drove major incident volume down by approximately 75% through proactive remediation and operational improvements.

Salesforce Apex LWC Flow Shield Platform Encryption Azure Seamless SSO Copado CI CD REST SOAP Permission Sets Custom Permissions Web To Case Email To Case Incident Management Vendor Management

Senior Salesforce Developer

Loblaw Companies Limited

Sep 2022 - May 2024 (1 year 8 months)

Designed and delivered enterprise solutions using Apex, LWC, Aura, Visualforce, Flow, SOQL/SOSL, and REST/SOAP APIs. Implemented Salesforce CPQ (SBQQ) managed package and delivered Loblaw Media sales processes.

Apex LWC Aura Visualforce Flow SOQL SOSL REST SOAP Salesforce CPQ SBQQ Batch Apex Queueable Apex Scheduled Apex Triggers Metadata Driven Configuration

Salesforce Developer

Loblaw Companies Limited

Mar 2021 - Aug 2022 (1 year 5 months)

Developed Salesforce applications with Apex, Lightning components, Flow, SOQL/SOSL, and APIs. Implemented bulk-safe triggers, asynchronous Apex, unit tests, REST/SOAP integrations, and Apex Email Services.

Apex Lightning Components Flow SOQL SOSL REST SOAP Apex Email Services Unit Testing Async Apex

Salesforce Administrator / Developer

Loblaw Companies Limited

Jul 2019 - Feb 2021 (1 year 7 months)

Configured objects, fields, relationships, record types, layouts, profiles, permission sets, roles, sharing, queues, validation rules, and approvals. Supported Apex, Aura, Visualforce, Flow, APIs, Service Cloud email functionality, managed packages, and production operations.