Chuma Nwuba
@chumanwuba
Automation specialist driving digital transformation with UiPath and Power Automate expertise.
CanadaWhat I'm looking for
I am an Automation Specialist with 5+ years designing UiPath and Power Automate solutions that drive digital transformation and systems integration. I have led teams and delivered automations that cut fraud investigation times by 85% and processed 5,000+ daily dispute requests, reducing turnaround times substantially.
I partner with stakeholders across the SDLC to define requirements, model workflows, and ensure compliance and secure operations, delivering measurable improvements such as a 15% increase in customer satisfaction. I prioritize data-driven monitoring, knowledge bases, and cross-functional collaboration to scale reliable automation in regulated environments.
Experience
Work history, roles, and key accomplishments
Process Automation Analyst
TD Bank
Dec 2024 - Mar 2025 (3 months)
Collaborated with business and technology teams to optimize workflows and led implementation of new systems, driving a 15% increase in end-to-end customer satisfaction while ensuring regulatory alignment.
Software Engineer
Deloitte & Touche
Jun 2023 - Sep 2024 (1 year 3 months)
Developed an automated process integrating APIs, databases, and UI components that cut fraud investigation time by 85% and led a team of 5 delivering UiPath and Power Platform solutions for a major financial client.
Software Engineer
Access Bank
Mar 2018 - May 2023 (5 years 2 months)
Automated HR appraisal and dispute resolution processes, reducing appraisal turnaround by 60% and processing 5,000+ daily dispute requests while cutting resolution time by 80%, improving SLA adherence and lowering operational costs.
Tech Support Intern
National Automotive Council
Jun 2015 - May 2016 (11 months)
Developed and maintained the organization's WordPress website and provided first-line technical support and user training, contributing proposals for IT system upgrades to support digital transformation.
Education
Degrees, certifications, and relevant coursework
UGUniversity of Greenwich
Bachelor of Science (Hons), Computing
Completed Bachelor of Science (Hons) in Computing, graduating July 2014.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Job categories
Skills
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