Chukwurah Confidence
@chukwurahconfidence
Motivated sociology graduate skilled in retail, customer relations, and business operations.
What I'm looking for
I am a motivated Sociology graduate from the University of Lagos with hands-on experience in retail sales, reception, and administrative support. I consistently deliver strong customer service and manage day-to-day operations to improve efficiency.
At Hopewell Store I handled cash transactions, stock monitoring, record-keeping, and supported shop organisation, which strengthened my problem-solving and communication skills. My receptionist role further developed my ability to manage front desk operations, schedule appointments, and maintain accurate records.
I also supported educational programme organisation at UC Mas Educational Firm, performing clerical duties and assisting parents and students, which enhanced my teamwork and organisational capabilities. I am proficient in MS Word and Excel and adept at multitasking in busy environments.
I bring a goal-driven, adaptable approach to roles that require strong interpersonal skills, reliable record-keeping, and a focus on service delivery. I seek opportunities where I can contribute to customer satisfaction and operational improvements.
Experience
Work history, roles, and key accomplishments
Sales & Retail Assistant
Hopewell Store
Feb 2020 - May 2025 (5 years 3 months)
Assisted day-to-day retail operations, handled cash transactions and stock monitoring, and implemented record-keeping improvements that increased shop efficiency.
Receptionist
Johnbull Mofaz
Apr 2017 - Nov 2018 (1 year 7 months)
Managed front desk operations, answered enquiries and calls, scheduled appointments, and maintained client and staff records to ensure smooth business operations.
Administrative Support
UC Mas Educational Firm
Mar 2017 - Jun 2017 (3 months)
Supported organisation of training programmes and student activities, performed clerical duties including filing and scheduling, and assisted parents and students to reinforce operational workflows.
Education
Degrees, certifications, and relevant coursework
University of Lagos
Bachelor of Science, Sociology
2018 - 2025
Grade: Second Class Lower
Completed a Bachelor of Science in Sociology, graduating with Second Class Lower and gaining experience relevant to customer relations and organisational roles.
Osezele Comprehensive College
Senior Secondary School Certificate (SSCE)
2011 - 2016
Completed Senior Secondary School Certificate (SSCE) with studies preparing for tertiary education.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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