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Chrystal Fields

@chrystalfields

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Lead Revenue Cycle Specialist at TheraWise Solutions who cut claim denials by 30% and recovered about $60,000.

United States

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What I'm looking for

I’m seeking to advance accurate, compliant healthcare reimbursement.

At TheraWise Solutions, I direct revenue cycle processes for outpatient and telehealth behavioral health services, supporting approximately 1,000 claims weekly.

I reduced claim denials by 30% through denial monitoring, appeals, payer follow-up, and billing workflow improvements. I also recovered approximately $60,000 in aged or denied claims by reviewing payer responses and resolving reimbursement discrepancies.

Previously, I managed billing activities across five OB/GYN locations at Planned Parenthood and supported full-cycle billing for pain management services at Northeastern Anesthesia. I bring experience with commercial, Medicare, Medicaid, managed care, and TRICARE payers, along with CRCP certification and HIPAA compliance.

Experience

Work history, roles, and key accomplishments

Current

Lead Revenue Cycle Specialist

Current

TheraWise Solutions

Jan 2014 - Present (12 years 10 months)

Directed revenue cycle processes for outpatient and telehealth behavioral health services, supporting consistent reimbursement across a weekly caseload of approximately 1,000 claims. Reduced claim denial rates by 30% and recovered approximately $60,000 in aged or denied claims.

Medical Billing Revenue Cycle Management Claims Processing Denial Management Appeals Processing Payer Follow Up Behavioral Health Billing Telemedicine Billing Epic eClinicalWorks TherapyNotes HIPAA compliance

Billing Coordinator

Planned Parenthood

Jan 2009 - Jan 2014 (5 years)

Managed revenue cycle activities across 5 OB/GYN locations, including eligibility verification, charge posting, claims processing, and collections. Handled high-volume billing for Medicaid, managed care, and commercial payers.

Medical Billing Revenue Cycle Management Eligibility Verification Charge Posting Claims Processing Collections A R Follow Up Payment Posting Denial Resolution Medicaid Managed Care Commercial Insurance HIPAA compliance

Medical Biller

Northeastern Anesthesia

Jan 2007 - Jan 2009 (2 years)

Supported full-cycle billing operations for pain management services across 40+ provider accounts. Verified insurance coverage, submitted claims, posted payments, and resolved account discrepancies.

Medical Billing Claims Submission Payment Posting Insurance Verification Account Resolution Pain Management Billing Anesthesia Billing