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Chris O'Brien

@chrisobrien

Message

I'm a data professional in Montréal, Canada with experience designing and building data systems.

Canada

Message

Highly adaptable data professional with 8+ years of experience designing, building and maintaining scalable data systems for analytics, machine learning and API access. Grown data teams to increase capacity and new enable functions for business intelligence and machine learning. Comfortable working cross-functionally across product, design and customer success functions in whatever capacity a business might need at the time.

Experience

Current

Founding Engineer / Product Manager

Current

Highly Valued

Aug 2022 - Present (1 year 9 months)

Led the planning, development and implementation of a B2B SaaS product to enable Customer Success an insight into acquisition, adoption and retention metrics, and the ability to customize actions based on application behaviors, support requests or revenue events.

B2B SaaS product development Customer Success analytic calculations Postgres Terraform vendor relationship management Customer Relationship Management

Engineering Manager

NZ Super Fund

Jul 2020 - Dec 2020 (5 months)

Managed the software development team for internal tooling of superannuation pricing, management and reconciliation.

superannuation pricing Software Development Management Team Collaboration Business Requirements

Product Analytics Lead - Mobile

Automattic

Jan 2021 - Sep 2022 (1 year 8 months)

Lead the product analytics initiative for the mobile product of WordPress.com introducing HEART metrics and frameworks to understand customer and priorities for feature work.

HEART metrics Looker administration data initiatives user targeting Product Analytics

Senior Client Services Engineer

Broadway Technology

Jan 2018 - Feb 2019 (1 year 1 month)

Supported clients using the distributed C# application for trading FX and Fixed Income products across European and US exchanges.

client support C# application support incident monitoring team expansion

Lead Data Engineer

Vend (Lightspeed)

Mar 2019 - Jul 2020 (1 year 4 months)

Lead and grew the data engineering team for a SaaS POS software system for small to medium size business to perform sales, track inventory and reporting.

data modernization data literacy initiatives data transformation Data Engineering Customer Satisfaction Team Leadership

Vice President

Morgan Stanley UK Ltd.

Apr 2013 - Jan 2018 (4 years 9 months)

Founding member of Morgan Stanley’s Smart Order Router analytics team, an application for choosing where to route internal and customer orders for equity markets across Europe, America and Asia.

Smart Order Router analytics trading performance improvement global data consistency regulatory analytics Anomaly Detection