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Chris Gartrell

@chrisgartrell

Bartender at Holland America Princess Mount McKinley Princess Wilderness Lodge, crafting signature cocktails and managing bar inventory.

Thailand

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At Holland America Princess Mount McKinley Princess Wilderness Lodge, I served guests as a bartender in a high-volume wilderness setting. I crafted classic and signature cocktails with local ingredients and managed inventory, ordering, and stock rotation despite remote supply challenges.

At Alaskan Dream Cruises/Icy Strait Point, I worked as Cruise Director/Expedition Leader, managing guest tours and activities along the Inside Passage. I led educational and wildlife search tours and gave nightly presentations on flora, fauna, and Indigenous cultures.

At Alterdata Software, I worked in systems security and network administration, using Windows Server, Active Directory, and SQL Server. I implemented OpenStack cloud virtualization to reduce reliance on paid AWS services and oversaw CRM and ERP integration.

Experience

Work history, roles, and key accomplishments

Bartender

Holland America Princess Mount McKinley Princess Wilderness

May 2025 - Sep 2026 (1 year 4 months)

Delivered exceptional guest experiences in a high-volume, fast-paced wilderness setting. Managed bar inventory, ordering, and stock rotation to minimize waste and ensure availability during peak tourism seasons.

Bartending Cocktail Crafting Inventory Management POS systems Cash Handling Customer Service Teamwork

English Teacher

Freelance Contractor

Feb 2016 - Dec 2025 (9 years 10 months)

Instructed English to diverse age groups in Bangkok, Thailand, utilizing modern TEFL methods and supervising classrooms of up to 50 students.

TEFL Classroom Management English Instruction Curriculum Delivery

Cruise Director/Expedition Leader

Alaskan Dream Cruises/Icy Strait Point

Mar 2023 - Oct 2024 (1 year 7 months)

Managed guest cruise tours, scheduling, and educational wildlife search tours along the Inside Passage. Conducted wildlife and bear search tours at Icy Strait Point.

Tour Management Guest Relations Wildlife Education Public Speaking Event Planning

Full Stack Java Developer

Revature

Dec 2019 - May 2020 (5 months)

Developed software for various companies as assigned, focusing on web design and database management.

Java Web Design Database Management Fullstack Development

Systems Security Analyst - Infrastructure Network Security Administrator

Alterdata Software

May 2015 - Jul 2018 (3 years 2 months)

Delivered heavy interdepartmental customer service to enhance operational efficiency. Configured and administered network security appliances, including Sonic Wall and Cisco devices, and managed Windows Server, Active Directory, and SQL Server.

Windows Server Active Directory SQL Server Network Security Sonicwall Cisco OpenStack Django Linux CRM ERP Project Management

Network Infrastructure Manager

Wireless Frontier Internet and Momentum Online

Jan 2007 - Dec 2010 (3 years 11 months)

Led end-to-end network infrastructure deployment and tower construction projects to deliver high-speed fixed wireless internet to underserved and unserved municipal and rural markets. Managed cross-functional engineering and field operations teams from greenfield site selection through final subscriber provisioning.

Network Infrastructure Tower Construction Project Management System Integration Joint Venture Management Fixed Wireless

Food & Beverage Supervisor

The Little Nell

Supervised the in-room dining program at a Forbes Five Star Resort, providing discreet service to elite guests and celebrities in an ultra-luxury environment.

Hospitality Management In Room Dining Luxury Services Guest Relations Team Supervision

Education

Degrees, certifications, and relevant coursework

American Intercontinental University

Master of Science, Information Technology Project Management

Master of Science in Information Technology Project Management from American Intercontinental University, completed in December 2020.

American Intercontinental University

Bachelor of Science, Information Technology, Network Security

Bachelor of Science in Information Technology with a focus on Network Security from American Intercontinental University, completed in April 2018.

United States Military Academy

Some College (No Degree)

1986 - 1987

Attended the United States Military Academy from 1986 to 1987, with some college coursework completed but no degree earned due to a gymnastics injury.