Open to opportunities

Chineye Iloanya

@chineyeiloanya

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I grow brand visibility and customer loyalty through social media strategy, content, and responsive client engagement.

Nigeria

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What I'm looking for

I'm seeking a dynamic role in a growth-oriented organization where I can use creativity, communication, and problem-solving to drive customer satisfaction, increase online engagement, and contribute to business success.

I've managed social media and client relationships for Bereshit Farm, Klearstride, 365 Poetry, and Concetti Spaziali Limited, creating content calendars, platform-specific posts, and strategies that improve visibility and engagement.

At Concetti Spaziali Limited, I create and manage paid campaigns across Instagram, Facebook, LinkedIn, and TikTok while aligning content with brand tone, marketing campaigns, and product teams. I also monitor trends, audience feedback, and brand sentiment to keep content relevant and responsive.

My customer service experience at The Blossom School includes handling enquiries, complaints, invoicing, payment transactions, and daily administrative operations. I bring a Psychology background, strong communication, creativity, and a focus on building trusted customer relationships.

Experience

Work history, roles, and key accomplishments

Administrative / Customer Service Officer

The Blossom School

Ensured smooth running of daily activities and regulations, managed staff, and communicated with guests via face-to-face, phone, and email. Handled customer complaints, invoicing, and payment transactions.

Customer Service Staff Management Invoicing Payment Processing