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Chen Konsam

@chenkonsam

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Cloud AI Engineer with hands-on experience building and deploying production-grade AI systems on Azure.

India

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What I'm looking for

I'm looking for a Cloud AI or AI Engineering role where the problems are real and I can own things end-to-end — from architecture to deployment. I want to work somewhere that values depth over demos and moves fast enough that what I ship actually matters. Open to remote and early-stage startups.

Cloud AI Engineer with hands-on experience building and deploying production-grade AI systems on Azure. My work sits at the intersection of cloud infrastructure and applied AI — multi-agent orchestration, hybrid RAG pipelines, and multimodal processing architectures.

Most recently, I was part of the internal Azure AI team at K21 Academy UK, where I built and maintained Azure AI lab environments and delivered production-grade AI projects as engineering deliverables.

On the side, I built ClaimPilot — a multimodal insurance claims processing system using Azure AI Foundry, evaluated on 200 synthetic ACORD forms with fraud detection F1 of 0.84 and field extraction F1 of 1.00.

Currently looking for Cloud AI or AI Engineering roles where the problems are real and the feedback loop is fast.

Experience

Work history, roles, and key accomplishments

Cloud Support Engineer

K21 Academy

Nov 2025 - Apr 2026 (5 months)

- Maintained 54+ lab environments across 4 Azure AI certification programs
- Diagnosed & resolved 46+ technical issues
- Authored troubleshooting guides & operational documentation to reduce recurring failures & accelerate recovery
- Designed & delivered 2 learner-requested Azure AI engineering deliverables — Clinical Decision Support (agentic RAG) & ATS Resume Screening Agent