Chelsea Lane

I’m a reliable professional with experience in customer-facing roles, bringing strong communication and problem-solving to every interaction. I’m committed to optimizing delivery processes and enhancing customer experiences through teamwork and collaboration.

As an Amazon Flex Delivery Driver, I delivered packages efficiently within established timeframes and navigated routes using GPS technology to minimize delivery times and fuel consumption. I ensured compliance with safety protocols during transportation and delivery, and I communicated effectively with customers to resolve delivery inquiries promptly.

Before that, I built trusted customer service experience as a Cashier at Sally's Beauty Supply, where I processed transactions using point-of-sale systems, maintained accurate cash drawer balances, and helped customers with product selection. I also worked as a Caregiver at Personal Care Choices, assisting clients with daily living activities, administering medications, and providing companionship and personalized care plans in collaboration with healthcare professionals. I have also been a receptionist at Roosters Men’s grooming salon, handling customer questions, concerns and appointments.