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Mayank Chaudhary

@chaudhary

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Senior product leader building ML-powered fulfilment and AI product strategy at Amazon.

India

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What I'm looking for

I’m looking to lead AI product strategy for global platforms—using MLOps, experimentation, and data-driven models—while prioritizing ethical AI governance and measurable business impact with cross-functional teams.

I’m a product leader with 8 years of experience in global fulfilment technology platforms at Amazon India, where I deploy machine learning and data-driven models to solve real business problems.

As a Senior Product Manager, I led ML initiatives that reduced customer impact and operational load—like a fake order investigation model, which cut human review by 25% and projected 40% backlog reduction at scale, and a Product dimensions recommendation engine that improved fee realization by ₹2.5 Cr while reducing weight per shipment by 18%.

I also drove roadmap and go-to-market execution by globalizing the Seller Flex technology stack to EU, LATAM, MENA, and NA marketplaces, launching MVPs that enabled export and multi-sell models and delivered annualized revenue of ₹150 Cr in the launch year across 6 countries.

On the strategic and governance side, I aim to combine my physics & economics foundations with platform expertise to build AI product strategy—with a focus on ethical AI governance, risk mitigation, and MLOps discipline that supports confident iteration.

Experience

Work history, roles, and key accomplishments

Senior Product Manager, Seller Flex

Amazon India

Jan 2018 - Jan 2023 (5 years)

Built and managed Seller Flex (FBA) ML-driven product capabilities for seller order processing under Amazon operational guardrails. Delivered improvements including reduced human review by 25%, fee realization gains of ₹2.5 Cr, reduced shipment weight by 18%, and net profitability impact of +4 bps, alongside EU/LATAM/MENA export and launch execution.

Machine Learning MLOps Random Forest A B Testing Product Discovery User Research Agile Scrum Backlog Management Sensitivity Analysis

Category Product Manager, VAS

Amazon India

Jan 2016 - Jan 2018 (2 years)

Owned product development and expansion for Amazon Value Added Services (VAS), starting from an at-home service pilot and scaling customer operations across cities and categories. Established operational workflows to support 4,000+ orders and adapted scheduling to expand across 40+ cities and 5 categories with 65% installation within 6 hours of delivery.

Product Management Product Launch GTM Strategy Agile Scrum Scheduling Feature Adaptation Stakeholder Management

Product Engineer

E-Gain

Built customer engagement analytics on an OLAP database and developed an Excel add-in for B2C clients.

OLAP Excel Customer Analytics

Category Management Intern

Amazon

Developed a seller diagnostic tool for Account Managers using statistical modeling. Awarded a PPO in 2015.

Statistical Modeling Diagnostics

Aalto University Intern

Aalto University

Collaborated with international scholars to design an optical assembly for Fourier analysis of crystals.

Fourier Analysis Optical Assembly Physics Research

Education

Degrees, certifications, and relevant coursework

Indian Institute of Management Calcutta

Post Graduate Diploma in Management, Management

2014 - 2016

Grade: CGPA: 6/9

PGDM from IIM Calcutta (2014–2016), strengthening management and product leadership capabilities. Completed with CGPA 6/9.

Indian Institute of Technology Delhi

Bachelor of Technology, Engineering Physics

2009 - 2013

Grade: CGPA: 7/10

Activities and societies: Selected from 70 students worldwide for ITER International Summer School, France (2011).

B.Tech in Engineering Physics from IIT Delhi (2009–2013), building a strong foundation in physics and quantitative methods. Completed with CGPA 7/10 and was selected for the ITER International Summer School in France (2011).