Chathurya Heshani
@chathuryaheshani
Dedicated professional skilled in business user training and support.
What I'm looking for
I am a dedicated professional with extensive experience in business user training and support, particularly within the shipping industry. My role at Xitricon FZCO PVT. LTD. allowed me to conduct comprehensive training sessions that ensured efficient adoption of new processes and systems. I excel in managing and resolving support bugs, which significantly improves system functionality and enhances user experience. My ability to create detailed user manuals and software design documents has been instrumental in facilitating seamless operations.
Prior to my current position, I worked as a QA Engineer and Business Analyst, where I was responsible for requirement analysis, test script creation, and functional testing. My collaboration with project managers and product owners helped establish project milestones and timelines, driving estimation and priorities effectively. I have a strong foundation in both functional and non-functional testing, utilizing tools such as Postman for security testing and bug tracking. My experience as a Trainee Software Engineer further solidified my skills in web and mobile application development.
Experience
Work history, roles, and key accomplishments
Consultant
Xitricon FZCO PVT. LTD.
Sep 2023 - Nov 2023 (2 months)
Conducted comprehensive business user training to ensure efficient adoption of new processes and systems. Managed and resolved support bugs to improve system functionality and user experience, providing onsite support to address user queries and facilitate seamless operations.
QA Engineer/Business Analyst
Implementation Projects
Feb 2021 - Sep 2023 (2 years 7 months)
Performed requirement analysis, created test scripts and test cases, and engaged with Project Managers to establish project milestones. Conducted user training and functional testing, including unit, system, and UAT testing, while collaborating with the development team for bug fixing.
Trainee Software Engineer
MEET IT Solutions PVT. LTD.
Sep 2019 - Feb 2020 (5 months)
Involved in web application development and Android mobile application development, gaining hands-on experience in software engineering practices.
Education
Degrees, certifications, and relevant coursework
AICT Institute Colombo
Diploma, Android Development
2020 - 2020
Achieved a Diploma in Android Development, focusing on mobile application development and programming.
University of Colombo
Certificate, Software Quality Assurance
2020 - 2020
Completed a Certificate in Software Quality Assurance using Test Automation, enhancing skills in software testing methodologies and automation tools.
University of Moratuwa
Bachelor of Science (Honors), Information Technology and Management
2016 - 2020
Completed a Bachelor of Science (Honors) in IT and Management, focusing on the integration of information technology with management principles.
Bandarawela Central College
Secondary Education
2006 - 2015
Completed secondary education, laying the foundation for further studies in technology and management.
Availability
Location
Authorized to work in
Website
chathurya2.blogspot.comJob categories
Interested in hiring Chathurya?
You can contact Chathurya and 50k+ other talented remote workers on Himalayas.
Message ChathuryaFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
