Chathurika Madumali
@chathurikamadumali
Medical coding and billing leader driving accuracy, compliance, and operational efficiency.
QatarWhat I'm looking for
I am a motivated medical coding and billing professional with over three years of focused experience supporting US-based healthcare clients. I currently serve as an Assistant Team Lead, where I lead analysts, train new recruits on US healthcare procedures, and coordinate with QA and clients to reduce claim denials and improve accuracy.
My background includes hands-on experience in revenue cycle management, denial management, CPT/ICD-10/HCPCS coding, and payment posting, gained across healthcare outsourcing and financial services environments. I have supported automation and process-improvement initiatives and prepared performance and revenue cycle reports for leadership reviews.
I communicate effectively with clients and internal teams, prioritize compliance and data privacy, and have a track record of improving workflows and maintaining high-quality deliverables under pressure.
Experience
Work history, roles, and key accomplishments
Assistant Team Lead - Medical
Synergen Health Pvt Ltd
Jul 2022 - Aug 2025 (3 years 1 month)
Led a team handling medical coding and billing for US-based clients, improving coding accuracy and reducing claim denials through QA coordination and process optimizations. Managed performance reviews, training, client communications, and workflow reallocations during peak periods.
Customer Service Executive
HSBC Electronic Data Processing Lanka (Pvt.) Ltd
Mar 2021 - Mar 2022 (1 year)
Delivered financial and account support to UK-based clients, processed payment postings and reconciliations, and reduced resolution turnaround times through workflow improvements and staff training. Maintained data privacy and compliance while handling sensitive client documentation.
SPIntern - Digital Operations
Sampath Bank PLC
May 2019 - Apr 2020 (11 months)
Supported digital banking operations and system upgrade testing, analyzed transaction data to produce reports for senior management, and assisted client onboarding and digital channel adoption initiatives.
Education
Degrees, certifications, and relevant coursework
UJUniversity of Sri Jayewardenepura
Bachelor of Science, Business Administration
2016 - 2019
Grade: 3.4 (Second Class Upper Division)
Activities and societies: Member – Association of Business Administration (ABA); Member – Gavel Club; University-level extracurricular involvement.
Completed a B.Sc. in Business Administration (Special) with a GPA of 3.4, graduating with Second Class Upper Division in 2019.
ESOFT Metro Campus
Diploma in English, English
2016 - 2016
Completed a Diploma in English (DIE) in 2016 to strengthen English language proficiency.
Institute of Bankers of Sri Lanka
Intermediate in Applied Banking and Finance (IABF), Banking and Finance
2015 - 2015
Completed the Intermediate in Applied Banking and Finance (IABF) qualification in 2015.
ILInstitute of Chartered Accountants of Sri Lanka
Chartered Executive Level 3, Accounting
2015 - 2015
Completed Chartered Executive Level – 3 coursework covering Financial Accounting & Reporting, Taxation & Law, and Commercial Insight for Management in 2015.
Dharmapala Vidyalaya, Pannipitiya
G.C.E. Advanced Level, General Secondary Education
Grade: 4A
Completed G.C.E. Advanced Level Examination in 2014 with results of 4A.
Central College, Homagama
G.C.E. Ordinary Level, General Secondary Education
Grade: 7A, 2B
Activities and societies: School Netball & Chess Team; School Girl Guide Association; School Dancing Team; Prefect Board.
Completed G.C.E. Ordinary Level Examination in 2011 with results of 7A and 2B.
Tech stack
Software and tools used professionally
Availability
Location
QatarAuthorized to work in
Job categories
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