At Mirra Healthcare, I worked on Medicare Appeals & Grievances and Utilization Management platforms, supporting case management, regulatory reporting, and CMS compliance. I gathered and documented requirements and prepared BRDs, FRDs, user stories, acceptance criteria, and workflow diagrams.
For these healthcare applications, I collaborated with product owners, business stakeholders, development, and QA teams across Agile delivery. I supported UAT, validated features, and used SQL for data validation, report verification, and defect analysis.
At Zensar Technologies, I worked on retail applications for the Walmex Project and healthcare and clinical research applications for the Amgen Project. My work included documenting requirements, creating process diagrams and functional specifications, supporting UAT, and analyzing data with SQL.
