Nikhil G Alex

I’m a Business Analyst with 4+ years of experience in healthcare technology, partnering with clinical users, client stakeholders, consultants, and technical teams to translate workflow needs into requirements, test scenarios, and system changes.

I’ve supported enterprise EHR implementations across the UK, Middle East, and Australia, with strong ownership of requirements clarification, workflow analysis, UAT support, issue triage, and post-release hypercare.

In my current role, I’ve run demos and walkthroughs to gather feedback, confirm expected behavior, and help users adopt the system—while tracking issues, dependencies, and readiness activities to reduce resolution time by an estimated 40%.

I’ve also delivered measurable outcomes through dashboard and workflow customization work, including clarifying critical-care dashboard requirements and helping rebuild a Cerner Millennium domain from scratch within ~3 months after a major disruption.