At Xyram software solution, I led requirements workshops across six business units for an enterprise platform impacting 1,200+ users. I authored functional specifications and Jira backlog items with Gherkin acceptance criteria, reducing development rework cycles by 35%.
I also drove API integration work by defining data contracts, outbound mappings, and validation rules. Using SQL, I supported consolidation of 120 legacy schemas into 61 unified tables or databases.
At Chiselon Technologies Pvt Ltd, I worked on the Sure-Care platform, translating healthcare regulations and clinical workflows into system requirements. I developed process maps and user journeys for in-home nursing services and led UAT with nursing staff and beta users.
Earlier, at Pakricorn, I facilitated Scrum delivery and used Jira sprint metrics to address bottlenecks. At Concentrix, I translated business needs into functional specifications and created process flows and English and German training materials.

