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chandan tripathi

@chandantripathi

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I build integrated Salesforce, Marketing Cloud, and Data Cloud solutions for enterprise customer experiences.

India

Message

At Maxval, I build scalable Salesforce data models, Apex controllers, LWC components, automated customer journeys, and Data Cloud integrations across Sales, Service, and Marketing Cloud.

Previously at Salesforce, I provided tier-3 resolution for enterprise issues spanning Apex, LWC, SOQL performance, Omni-Channel, APIs, SFMC journeys, SQL, AMPScript, and SSJS. I also guided release cycles and deployments using SFDX and CI/CD pipelines.

I've delivered Salesforce solutions for Home Depot and Manulife, including audience activation, campaign automation, custom integrations, data modeling, security governance, and personalized email experiences.

Experience

Work history, roles, and key accomplishments

Current

Senior Product Engineer / Salesforce Consultant

Current

Maxval

Apr 2025 - Present (1 year 5 months)

Designed scalable data models and custom Apex controllers, built responsive LWC components, and automated business logic with record-triggered flows. Architected multi-channel marketing campaigns and spearheaded Data Cloud ingestion and segmentation.

Apex LWC Flow Salesforce Journey Builder Automation Studio AmpScript SSJS Data Cloud DLO DMO Calculated Insights Identity Resolution Data Kits REST SOAP Marketing Cloud Connect

Technical Support Engineer

Salesforce

Nov 2021 - Apr 2025 (3 years 5 months)

Provided tier-3 technical resolution for complex enterprise issues involving Apex, LWC, SOQL performance tuning, Omni-Channel, and API integrations. Managed security and governance configurations and guided agile release cycles with CI/CD pipelines.

Apex LWC SOQL Omnichannel API Integration SQL AmpScript SSJS Profiles Permission Sets Role Hierarchy Sharing Rules OWD Field Level Security Salesforce DX Change Sets CI CD

Salesforce Developer (SFMC, Data Cloud & CRM)

ForaySoft

Jan 2021 - Oct 2021 (9 months)

Developed custom LWC and Aura components, implemented Queueable/Batch Apex, triggers, and REST APIs for complex retail business logic. Implemented end-to-end SFMC campaigns and built Data Cloud objects for unified audience activation.

LWC Aura Apex Queueable Apex Batch REST APIs Salesforce Journey Builder Automation Studio Email Studio Contact Builder SQL AmpScript SmartCapture DLO DMO Identity Resolution Data Kits

Associate Software Engineer - Salesforce

Accenture Solutions Limited

Feb 2019 - Oct 2020 (1 year 8 months)

Developed Apex classes, triggers, and visual components; configured declarative tools including Flows, Process Builders, and Workflow Rules. Created custom Data Extensions and SQL scripts to ensure data integrity across Marketing Cloud and CRM.

Apex Triggers Flow Process Builder Business Rules Data Extensions Data Views Reports SQL Salesforce DX Git

Education

Degrees, certifications, and relevant coursework

Rameshwaram Institute of Technology

Master of Business Administration, Business Administration

2021 - 2023

Pursued a Master of Business Administration (MBA) from Rameshwaram Institute of Technology, Lucknow, India, from 2021 to 2023.

Institute of Technology and Management

Bachelor of Technology, Computer Science & Engineering

2014 - 2018

Completed a Bachelor of Technology (B.Tech) in Computer Science & Engineering from Institute of Technology and Management, Gorakhpur, India, from 2014 to 2018.